Problem charging taxes (IVA) on product page

  • Hi!

    I am having problems in my product page both completely and individually when loading the prices, because they are shown without taxes and when I refresh the page or put them in the cart they appear again correctly. This has been happening since I installed the plugin and I don’t know how to isolate these pages or how to fix it.

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Gradient

    (@ssols0supp)

    Hi.

    Pls, disable Accelerator and ensure that all work. Then, pls, enable Accelerator, clear the cache, wait for optimization completion for page where was the issue and check that all work again.
    If it doesnt work pls, write us again.

    Thread Starter goescape

    (@goescape)

    Thank you gradient, but still not working…

    Plugin Support Gradient

    (@ssols0supp)

    We have just checked optimized https://goescape.es/ and non-optimized https://goescape.es/?NC and prices look the same.

    Thread Starter goescape

    (@goescape)

    Hi! Let me show you two photos were this happens:
    See that in the product page the price of the products is 21% less that once you click inside the page of the product. Sometimes it happens the other way arround. Usually happens in Safari and Explorer.

    Plugin Support Gradient

    (@ssols0supp)

    Pls, check the same page with ?NC argument.

    Thread Starter goescape

    (@goescape)

    Hi, already try and in that pages works good while in the same device in the normal link still happens. In doesn’t happens in all the devices, this time was an iphone.

    Plugin Support Gradient

    (@ssols0supp)

    We have checked again the main page https://goescape.es/?NC and https://goescape.es/

    The same content. But we see that Accelerator is probably turned off.

    Thread Starter goescape

    (@goescape)

    Hi, Accelerator is turned on always. Let you another two captures. With NC is not happening.

Viewing 8 replies - 1 through 8 (of 8 total)
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