Problem click image product archives

Hello @doublestyleweb,

I fully examined the issue you have raised on this topic and could not see it on my end. Would you please share a live URL from your issue?

For troubleshooting, please do the following steps and let me know the results:

1- Head over to WP Dashboard > Plugin.
2- Deactivate all plugins.
3- Then, first activate the Ocean Extra plugin.
4- Check your issue.
5- Then, activate your plugins one by one
6- After activation of any plugins, check your issue

Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, don’t forget to click on the regenerate all assets file and data in Elementor > Tools.

Best Regards

This is the URL

As you can see i can’t click on image on ARCHIVE PRODUCT not on HOME PRODUCT because the page is created by ELEMENTOR

URL — > https://johara-nailsproducts.com/

Maybe i can actived an option on setup ocean wp ? No ?

Thanks

Hello,

That seems some issue with your settings or conflict, please try to check your elementor settings.

Try to switch to the default theme like twentytwenty for the testing and check if it is working with that or not.

and also try to disable all the nonocean plugin except the woocommerce and elementor, and check if it is working or not. If yes, enable the one by one plugin, and refresh the page after enabling each plugin, to check the conflict issue.

• This reply was modified 2 years, 3 months ago by Sandip Giri.

Hello @doublestyleweb,

Since the archive page on your website is an Elementor widget, please get in touch with your page builder plugin author. Maybe they have a solution that we are not aware of. Also, you can check that widget, perhaps they provide an option for linkable/unlinkable images.

Thank you for understanding,
Best Regards