Problem connecting Vendor with Stripe

  • albe67

    (@albe67)


    3 years ago

    Hi,
    in Marketplace Settings –> Payments I chose only Stripe as payment method and set id-client/Publish Key/Secret key of my Stripe account as administrator.
    Then, I added a Store and tried to insert its own Stripe data: in MyStore –> Settings –> Payment there is a button “Connect with Stripe”, but clicking on it, it gives the error “This link is invalid or has expired.”.
    My final aim is to enable a direct payment between the final customer and the vendor.
    Thanks for your help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WC Lovers

    (@wclovers)

    Stripe split pay setup is not proper so error generating. Please check here for setup – https://docs.wclovers.com/vendor-payment/#stripe

    Thread Starter albe67

    (@albe67)

    …so I have to select (and configure) only “Stripe split pay” or even “Stripe”?
    Thanks

    Plugin Author WC Lovers

    (@wclovers)

    Only Stripe split pay

    Thread Starter albe67

    (@albe67)

    Many thanks for your help.
    Now I’m able to connect with vendor Stripe account, but… Stripe asks me some verification data and there is a mandatory field where the only option is to put U.S. address and SSN (Social Security Number). But I’m Italian!
    Do you know if this settings is for U.S. users only?

    Plugin Author WC Lovers

    (@wclovers)

    Stripe generate this form according to Admin stripe account, so for this please contact Stripe support.

    If you are using Stripe Test account then skip that fo for connect.

    Thread Starter albe67

    (@albe67)

    Hi,

    on WCFM Admin account I set:
    “Settings–>Payment settings–>Stripe Split Pay” and “Stripe Split Pay Mode: direct charge”;
    and
    “Settings–>Withdrawal settings–>Request auto-approve-yes” and “Withdrawal mode: by order status – Order status: processing”.

    Then, I created a Vendor account and set Payment method on Stripe (the connection with Stripe is active).

    Finally, I did an order of a Vendor’s product as a final customer.

    Now, on Admin account Withdrawal section, I see the order and its withdrawal status is “requested”.
    If I try to approve it (clicking on the button at the bottom), I see the error message: “Partially processed withdrawal requests, check the register for further details”.
    How about that?

    I also checked error logs:
    2021-11-19T15:13:56+00:00 ERROR #000001 – Stripe payment processing failed: You have insufficient funds in your Stripe account. One likely reason you have insufficient funds is that your funds are automatically being paid out; try enabling manual payouts by going to https://dashboard.stripe.com/account/payouts.

    Thanks

    • This reply was modified 3 years ago by albe67.
Viewing 6 replies - 1 through 6 (of 6 total)
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