Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @trimex – could you try going to Gallery > Manage Galleries > open up that gallery and save it. Now, go back to the page with the gallery and remove it > update page > than re-insert the gallery > update. We’re basically ‘resetting’ the gallery. Does that help? If not, could you try creating a brand new gallery with a similar name and let me know if that works out? One of the things we specifically fixed in this update was special characters in gallery names. So it should work.

    -Becky

    Thread Starter trimex

    (@trimex)

    @photocrati – I checked the options and I did not help.
    Name (Галерея01 = ГаР?РμС?РμС?01)

    Plugin Contributor photocrati

    (@photocrati)

    @trimex – Can you provide a link to where this gallery has been inserted so we can see the issue first-hand?

    Thanks!

    – Cais.

    Thread Starter trimex

    (@trimex)

    Test gallery inserted to this album ( https://www.aviafly.com.ua/fotoalbom/nggallery/2011 ).
    For example old gallery name “2011.03.20 – Открытие сезона”:
    link – ( https://www.aviafly.com.ua/fotoalbom/nggallery/2011/2011-03-20-otkry-tie-sezona )
    folder name – ( 2011-03-20-otkryitie-sezona )

    For example new gallery name “Открытие сезона 01”:
    link – (not link because gallery dont show in album)
    folder name – ( Р?С?Р?С?С?С?РёРμ-С?РμР·Р?Р?Р°-01 )

    Plugin Contributor photocrati

    (@photocrati)

    @trimex – Just to ask the obvious, did you add the new gallery to the album you noted?

    – Cais.

    Thread Starter trimex

    (@trimex)

    @photocrati – Yes, I’ve added a new gallery about which made a note.
    You can check the availability in two versions 2.1.23 and 1.2.43 is the name given “Галас Кра?ни”. The result should be somewhere a “galas-krayini”

    Plugin Contributor photocrati

    (@photocrati)

    @trimex – I’m thinking we’re going to have to have one of developers work through this issue on your site (specifically?). Please send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

    Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

    Thanks!

    – Cais.

    Thread Starter trimex

    (@trimex)

    @photocrati – Okay, I will.

    Plugin Contributor photocrati

    (@photocrati)

    @trimex – I have read your Bug Report and we have followed the steps you outlined … we are not able to recreate the issue you are seeing. But, be that as it may, let’s continue the conversation in the Bug Report for the time being while we try to help you get this sorted out.

    Thanks!

    – Cais.

Viewing 9 replies - 1 through 9 (of 9 total)
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