Problem error 503

  • Resolved quercydelices

    (@quercydelices)


    3 years ago

    Bonjour,

    Depuis aujourd’hui j’ai un problème pour afficher et télécharger mes factures.
    Il s’affiche une erreur 503.
    J’ai essayé de désactiver tous les plug-in, fait toutes les mises a jour, vidé le cache, supprimer et réinstaller le plug-in, rien n’y fait.

    Auriez-vous déjà rencontrer ce soucis ? Car du coup je ne peux plus envoyer mes factures et mes clients ne peuvent pas les télécharger sur leur compte.

    Merci à vous,

    Hello,

    Since today I have a problem to display and download my bills.
    A 503 error is displayed.
    I tried to disable all the plug-ins, did all the updates, emptied the cache, remove and reinstall the plug-in, nothing does.

    Have you ever encountered this problem? As a result I can no longer send my bills and my customers can not upload them to their account.

    Thanks to you,`

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support rzepsen

    (@rzepsen)

    Hello @quercydelices,

    Error 503 is probably a server error. Please go to WooCommece > Status > Logs and check for errors related to lack of server memory.

    If you find this type of notification, especially on the day you tried to download, please fix the problem exactly as we show in this guide.

    Best regards

    Thread Starter quercydelices

    (@quercydelices)

    I don’t feel that it’s a lack of memory, I don’t know that I’m running out of space, so here’s what I’m getting:

    Error 503 Backend fetch failed
Backend fetch failed

Guru Meditation:
XID: 84316422

Varnish cache server
    Thread Starter quercydelices

    (@quercydelices)

    Hello,
    I checked and I only take 13% of the wordpress storage space. I still can’t fix the problem …

    Thanks

    Plugin Support rzepsen

    (@rzepsen)

    Hello @quercydelices

    Please submit to our direct support channel at this link.

    I will need your store access details, and you cannot submit this on this forum.

    I am therefore waiting for your submission on our channel. However, we will continue the response in the thread on this forum.

    Best regards

    Thread Starter quercydelices

    (@quercydelices)

    I can’t go through this form because I don’t have an account as I don’t have the pro version…

    This problem has been penalizing me a lot for my business for several days…
    How is it possible to help me?

    Plugin Support rzepsen

    (@rzepsen)

    Hello @quercydelices

    Apologies for the inconvenience, just try the pre-sale question at this link and briefly describe the problem.

    Best regards

    Plugin Support rzepsen

    (@rzepsen)

    Hello @quercydelices

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    Best regards

Viewing 7 replies - 1 through 7 (of 7 total)
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