Problem in “add to Cart”, Missing “Unit Field Label”

Hello @mouhalves

Please make sure that the store does not have another plugin responsible for the quantity fields on the product page.

I will be grateful for WooCommerce status.
WooCommerce > Status > Get system report

Hey there, I can’t find that problem.

Here the info:

` WordPress Environment

WordPress address (URL): https://ocantinhodasorigens.pt<br>Site address (URL): https://ocantinhodasorigens.pt<br>WC Version: 8.1.1<br>REST API Version: ? 8.1.1<br>WC Blocks Version: ? 10.9.3<br>Action Scheduler Version: ? 3.6.2<br>Log Directory Writable: ?<br>WP Version: 6.3.1<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: pt_PT<br>External object cache: – Server Environment

Server Info: Apache<br>PHP Version: 7.4.33<br>PHP Post Max Size: 64 MB<br>PHP Time Limit: 180<br>PHP Max Input Vars: 2000<br>cURL Version: 7.61.1<br>OpenSSL/1.1.1k

SUHOSIN Installed: –<br>MySQL Version: 5.5.5-10.3.39-MariaDB-cll-lve<br>Max Upload Size: 64 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

WC Database Version: 8.1.1<br>WC Database Prefix: nib12m_<br>Tamanho total da base de dados: 92.26MB<br>Tamanho dos dados da base de dados: 84.04MB<br>Tamanho do índice da base de dados: 8.22MB<br>nib12m_woocommerce_sessions: Dados: 1.02MB + índice: 0.02MB + Engine InnoDB<br>nib12m_woocommerce_api_keys: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB<br>nib12m_woocommerce_attribute_taxonomies: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB<br>nib12m_woocommerce_downloadable_product_permissions: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB<br>nib12m_woocommerce_order_items: Dados: 0.02MB + índice: 0.02MB + Engine InnoDB<br>nib12m_woocommerce_order_itemmeta: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB<br>nib12m_woocommerce_tax_rates: Dados: 0.02MB + índice: 0.06MB + Engine InnoDB<br>nib12m_woocommerce_tax_rate_locations: Dados: 0.02MB + índice: 0.03MB + Engine InnoDB<br>nib12m_woocommerce_shipping_zones: Dados: 0.02MB + índice: 0.00MB + Engine 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attachment: 650<br>custom_css: 1<br>customize_changeset: 1<br>elementor_library: 16<br>nav_menu_item: 34<br>page: 18<br>post: 3<br>product: 248<br>product_variation: 431<br>revision: 957<br>shop_coupon: 1<br>shop_order: 5<br>staticblocks: 1<br>testimonials: 3<br>viwec_template: 14<br>woo_product_tab: 3<br>wp_global_styles: 2<br>wpcode: 2 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (25)

ManageWP - Worker: por GoDaddy – 4.9.17<br>Age Gate: por Phil Baker – 3.2.0<br>Classic Editor: por WordPress Contributors – 1.6.3<br>Classic Widgets: por Contribuidores do WordPress – 0.3<br>Colorlib Login Customizer: por Colorlib – 1.3.1<br>Elementor Pro: por Elementor.com – 3.16.2<br>Elementor: por Elementor.com – 3.16.4<br>Email Template Customizer for WooCommerce: por VillaTheme – 1.2.0<br>XStore Core: por 8theme – 5.1.14<br>Flexible Quantity - Measurement Price Calculator for WooCommerce: por WP Desk – 1.0.19<br>Flexible Shipping: por Octolize – 4.22.0<br>WPCode Lite: por WPCode – 2.1.3.1<br>Smash Balloon Instagram Feed: por Smash Balloon – 6.2.3<br>Make Column Clickable Elementor: por Fernando Acosta – 1.4.0<br>My WP Translate: por MyThemeShop – 1.1<br>NIF (Num. de Contribuinte Português) para WooCommerce: por PT Woo Plugins (by Webdados) – 5.4<br>Distritos de Portugal para WooCommerce: por PT Woo Plugins (by Webdados) – 3.4.1<br>WooCommerce Easypay Gateway Cartao de Credito: por Easypay – 2.00<br>WooCommerce Easypay Gateway MultiBanco: por Easypay – 2.00<br>WooCommerce Easypay Gateway MBWay: por Easypay – 2.00<br>WooCommerce Product Tabs: por Barn2 Plugins – 2.0.23<br>WooCommerce: por Automattic – 8.1.1<br>Yoast SEO: por Team Yoast – 21.3<br>WP Fastest Cache: por Emre Vona – 1.2.0<br>WPS Hide Login: por WPServeur<br>NicolasKulka<br>wpformation – 1.9.9 Inactive Plugins (6)

Price Per Unit: por Apurba – 1.3.3<br>Print Invoice & Delivery Notes for WooCommerce: por Tyche Softwares – 4.7.3<br>Unit Price for WooCommerce: por Condless – 1.1.7<br>WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: por WebToffee – 4.1.2<br>WooCommerce Unit Of Measure: por Bradley Davis – 3.0.3<br>Yoast Duplicate Post: por Enrico Battocchi & Team Yoast – 4.5 Dropin Plugins (1)

maintenance.php: maintenance.php Must Use Plugins (1)

ManageWP - Worker Loader: por GoDaddy – 1.0.0 Settings

API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Página da Loja: #30 - /loja/<br>Carrinho: #31 - /cart/<br>Finalizar compras: #32 - /checkout/<br>A minha conta: #9 - /my-account/<br>Termos e condi??es: ? Página n?o definida Theme

Name: XStore<br>Version: 9.1.14<br>Author URL: https://www.8theme.com<br>Child Theme: ? – Se estiver a modificar o tema do WooCommerce ou um tema principal que n?o construiu pessoalmente<br>recomendamos o uso de um tema dependente. Veja: Como criar um tema dependente

WooCommerce Support: ? Templates

Overrides: xstore/woocommerce/archive-product.php<br>xstore/woocommerce/cart/cart-empty.php<br>xstore/woocommerce/cart/cart-item-data.php<br>xstore/woocommerce/cart/cart-shipping.php<br>xstore/woocommerce/cart/cart.php<br>xstore/woocommerce/cart/cross-sells.php<br>xstore/woocommerce/cart/mini-cart.php<br>xstore/woocommerce/cart/proceed-to-checkout-button.php<br>xstore/woocommerce/checkout/form-billing.php<br>xstore/woocommerce/checkout/form-checkout.php<br>xstore/woocommerce/checkout/form-shipping.php<br>xstore/woocommerce/checkout/review-order.php<br>xstore/woocommerce/checkout/thankyou.php<br>xstore/woocommerce/content-product-cat.php<br>xstore/woocommerce/content-product.php<br>xstore/woocommerce/content-single-product.php<br>xstore/woocommerce/content-widget-product.php<br>xstore/woocommerce/content-widget-reviews.php<br>xstore/woocommerce/global/breadcrumb.php<br>xstore/woocommerce/global/form-login.php<br>xstore/woocommerce/global/wrapper-end.php<br>xstore/woocommerce/global/wrapper-start.php<br>xstore/woocommerce/loop/loop-end.php<br>xstore/woocommerce/loop/loop-start.php<br>xstore/woocommerce/loop/no-products-found.php<br>xstore/woocommerce/loop/result-count.php<br>xstore/woocommerce/myaccount/dashboard.php<br>xstore/woocommerce/myaccount/form-login.php<br>xstore/woocommerce/myaccount/navigation.php<br>xstore/woocommerce/single-product/add-to-cart/simple.php<br>xstore/woocommerce/single-product/meta.php<br>xstore/woocommerce/single-product/product-image.php<br>xstore/woocommerce/single-product/related.php<br>xstore/woocommerce/single-product/tabs/tabs.php<br>xstore/woocommerce/single-product/title.php<br>xstore/woocommerce/single-product/up-sells.php<br>xstore/woocommerce/single-product-reviews.php<br>xstore/woocommerce/single-product.php Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-10-06 09:24:12 +00:00<br>Options: ?<br>Notes: 132<br>Onboarding: completed Action Scheduler

Concluída: 593<br>Oldest: 2023-09-06 06:21:04 +0000<br>Newest: 2023-10-05 11:46:46 +0000

Falhada: 9<br>Oldest: 2023-02-22 08:46:26 +0000<br>Newest: 2023-05-31 09:26:25 +0000

Pendente: 1<br>Oldest: 2023-10-06 09:21:07 +0000<br>Newest: 2023-10-06 09:21:07 +0000 Status report information

Generated at: 2023-10-06 08:07:48 +00:00<br>`

Hello @mouhalves

Thanks for the status.

Please send the FQ settings assigned to this product. I will recreate this in our test environment.

Hey there.

Here the options on FQ. Thanks for the help.

Also, this is the URL test product: https://ocantinhodasorigens.pt/shop/alimentacao/cereais-e-pseudocereais/flocos-de-centeio-copia/

(on incognito mode, if not logged in, just show’s no error, although does not had to the cart either)

Hey there! Any solutions for this?

Hello! Any information about this issue?

Hello @mouhalves

I apologize for the long wait for our response.

The configuration is correct and does not cause an issue on our clean test installation (default theme + latest WooCommerce and FQ versions):
https://monosnap.com/file/nWGZzXA3HF4IeM7xRVOFJyRsZC7hea

I would be grateful for checking if this is not a conflict with another plugin.

Please install and activate the?Health Check & Troubleshooting. It allows the admin to disable plugins in troubleshooting mode. The website user will not see the changes e.g. will not see the changed template.

Troubleshooting steps

• Install the Health Check & Troubleshooting plugin and turn on the troubleshooting mode.
• Test the plugin using Twenty Twenty or use a different default template. It will help us identify a possible conflict with your theme.
• Disable plugins which are not ours or WooCommerce.
• Then enable plugins one by one and check if the issue still exists.

I know this thread is quite old but please let me know if the problem still persists, as we have not received a response to our previous request.

Hello,

Me too have a problem with the plugin. When I set a price for square meter is giving me a error: Square meter is missing. I check all settings and everything is okay.

Can you help me?