Problem in the product registration section

  • Resolved jhonathassouza

    (@jhonathassouza)


    1 year, 4 months ago

    hello everyone, I have a problem in the product registration section within woocommerce. I went to do an import and ended up being interrupted by an error, but a total of 21 products appear and none appear in the list, as shown in the image. Does anybody know how to solve this? I’ve tried uninstalling and reinstalling but it doesn’t work. My website is hosted on Hostgator.

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  • Hi @jhonathassouza,

    Did you use the default WooCommerce product importer or a different plugin to import the products?

    Please make sure your CSV file is correct. You can refer to the dummy CSV file that has been provided by WooCommerce at this location?wp-content\plugins\woocommerce\sample-data of your site folder.

    You can also go to WooCommerce > Status > Logs and see if there are any fatal error logs or other relevant logs from the time you did the import. Those can often show you helpful error messages to point you in the direction of what needs to be changed.

    I hope this helps!

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