problem in V2.5.3

Also new purchases are not in edd-payment-history

@sajjad Could you please go to Downloads > Tools > System Info and post the contents here?

The problem is just in v2.5.3 and older version works fine.

### Begin System Info ###

— Site Info

Site URL: https://wpyar.com
Home URL: https://wpyar.com
Multisite: No

— Hosting Provider

Host: DBH: localhost, SRV: wpyar.com

— User Browser

Platform: Windows
Browser Name: Firefox
Browser Version: 43.0
User Agent String: Mozilla/5.0 (Windows NT 6.3; WOW
64; rv:43.0) Gecko/20100101 Fire
fox/43.0

— WordPress Configuration

Version: 4.3.2
Language: en_US
Permalink Structure: /%postname%/
Active Theme: wpyar 3
Show On Front: posts
Remote Post: wp_remote_post() does not work
Table Prefix: Length: 6 Status: Acceptable
WP_DEBUG: Disabled
Memory Limit: 4096M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, active, inactive

— EDD Configuration

Version: 2.4.10
Upgraded From: None
Test Mode: Disabled
Ajax: Disabled
Guest Checkout: Enabled
Symlinks: Disabled
Download Method: Direct
Currency Code: RIAL
Currency Position: after
Decimal Separator: .
Thousands Separator: ,
Upgrades Completed: upgrade_customer_payments_association,upgrade_payment_taxes,upgrade_user_api_keys,remove_refunded_sale_logs

— EDD Page Configuration

Checkout: Valid
Checkout Page: https://wpyar.com/checkout/
Success Page: https://wpyar.com/checkout/purchase-confirmation/
Failure Page: https://wpyar.com/checkout/transaction-failed/
Downloads Slug: /downloads

— EDD Gateway Configuration

Enabled Gateways: ????? ???? ???
Default Gateway: ????? ???? ???

— EDD Tax Configuration

Taxes: Disabled
Tax Rate: 0
Display On Checkout: Not Displayed
Prices Include Tax: No

— Must-Use Plugins

— WordPress Active Plugins

All In One Schema.org Rich Snippets: 1.3.0
Auto Upload Images: 2.2
Bank mellat EDD gateway: 4.1
Contact Form 7: 4.3.1
Easy Digital Downloads: 2.4.10
iThemes Security: 5.1.1
SyntaxHighlighter Evolved: 3.1.13
User Profiles Made Easy: 2.0.24
W3 Total Cache: 0.9.4.1
WP-Parsidate: 2.2
Yoast SEO: 3.0.7

— WordPress Inactive Plugins

Export emails: 1.3.1

— Webserver Configuration

PHP Version: 5.4.45
MySQL Version: 5.5.31
Webserver Info: Apache

— PHP Configuration

Safe Mode: Disabled
Memory Limit: 4096M
Upload Max Size: 640M
Post Max Size: 640M
Upload Max Filesize: 640M
Time Limit: 3600
Max Input Vars: 16000
Display Errors: N/A

— PHP Extensions

cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Installed

— Session Configuration

EDD Use Sessions: Enabled
Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path:
Use Cookies: On
Use Only Cookies: On

### End System Info ###

Thanks.

Could you show me a screenshot of your W3 Total Cache General settings page?

https://i.cubeupload.com/v2eDuR.png

As a quick test, does the problem go away if W3 Total Cache is completely deactivated?

Hi, may i jump in ?
I experienced the same exact problem as Sajjad did, after i updated the plugin to 2.5.3. It was fine before that.
I have some texts in download list but there is no links!
And i guess one of my downloads appears as the “download title” not the file name!
I dont know if i can fix it by ur help or need to downgrade to last version?
FYI i have checked all the setting and it seems my hosting service includes whatever kinda functions i need. (since i was using the plugin properly before updating to 2.5.3)
Thanks for your time.

Do you use Buy Now buttons?

Yes,
I make some pages or posts, and from page editor choose my download, put a button (add to the cart), and finally insert the short code.

I decided to downgrade to 2.5.2 since i have active files to sell, but i dont know how to do that without losing my data.

BTW, Thanks alot for ur wonderful plugin ??

I deactivated W3 but the problem not fix!
The payment status is empty and not show in payment history

I just tested using a “text link” instead of a “button” since you asked.
Nothing’s changed. There are no links in purchase page or emails.
Hmm… !

Dear Sajjad, How should i downgrade to 2.5.2 without losing my data and history ? I’m wondering if there’s something wrong with our hosting servers that triggered by updating to 2.5.3.
I cant imagine any other logical explanation.

Great application, thanks! But now I have the same problem as the others after the upgrade. There are no download links on the order confirmation or in the email. It would be great if you can find a solution. Many thanks.

Im still trying to fix the problem but nothings working.
The sad part of the story is that I cant even find anywhere to download the last version (2.5.2). And, since my previous downloaded version is 2.2.2 and probably has lots of bugs and errors, and when i click upgrade, its goes straight to 2.5.3.
I could not find the previous version almost anywhere, including the easydigitaldownloads.com.

So, my current plan is to delete the edd (2.5.3) from my host manually and replace it by 2.2.2 ??

We’ve resolved the missing download links and will have an update released later today that fixes the problem.

Thank you for your patience everyone.