Problem Multi-Currency WOOC

  • Resolved raffi007

    (@raffi007)


    1 year, 1 month ago

    Hello We are having a major problem with the latest update which needs immediate attention.

    We have been using WOOC (Fox) Multi Currency Switcher which is supported by your plugin for years. With you latest update the plugin isnt converting the currency and thus giving FREE SHIPPING TO ALL CUSTOMERS.

    We have 2 currencies USD $ & LBP

    The exchange rate is 1$ USD = 90.000 LBP

    We have set the Free Shipping threshold to $25

    When the customers chooses USD as currency the plugin works correctly

    If the customer choose LBP as currency and placing an order of $10 which is 900.000 LBP he shouldn’t get free delivery. but the plugin is considering the 900.000LBP as 900.000$ and giving Free shipping.

    This is a huge problem now and has to fixed ASAP

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WojtekPS

    (@wojtekpyrgies)

    Hi @raffi007,

    Thank you for reporting this to us. We are working on a solution.

    In the meantime please remove the value of 25 from the Free shipping threshold field and set the free shipping in the shipping method table rules as shown in the screenshot below. Remember to add your own shipping cost instead of 12.

    Let me know if this temporary solution works for you.

    Best regards,

    Wojtek

    Plugin Author grola

    (@grola)

    Hi @raffi007,

    We just released version 4.24.11. Please check it and let us know if the issue is resolved.

    Best regards
    Grzegorz

    Thread Starter raffi007

    (@raffi007)

    Hello

    Thank you for the prompt update release. The problem has been solved

Viewing 3 replies - 1 through 3 (of 3 total)
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