Problem, options prices don’t report on cart

  • Resolved val34

    (@val34)


    8 months, 1 week ago

    Good morning,

    I use PPOM for WooCommerce. I added options to my product sheet (simple product). The product costs €59, the first option (radio button) does not vary the price and the second (select: with the video) varies by +€30. Only when I click on the add button and I am redirected to the basket, the selected options do not appear and the price displayed does not change despite the €30 option.

    For information, the button in the product sheet comes from the Yith Couponing plugin. I have disabled the add to cart button on woo commerce.

    I don’t know how to fix this. THANKS

    The page I need help with: [log in to see the link]

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  • Plugin Support AndreeaR

    (@andreearadacina21)

    Hi @val34,

    Thank you for using PPOM!

    The page that you shared is not accessible, so I cannot see the live behavior.

    Can you please try to de-install all the plugins except for PPOM and WooCommerce and see if the issue persists? If not, the issue may come from the use of the Yith Couponing plugin and you may need to use an alternative.

Viewing 1 replies (of 1 total)
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