problem processing the form

  • Hi,

    I’ve been using this plugin for a while now and haven’t had a problem (that I know of) until recently. I had a potential client call me last week and say they tried the form, but it was broken.

    I tested the form and got…

    There was a problem processing the form. Please try again later.

    I tested again and it worked a the second time, and every time after that.

    I got my weekly stats email today and several people went to my contact page, but no messages. I tested the form, and the same thing happened. First time failed, and it worked the second time.

    I triple checked all the settings, and just can’t find the problem.

    Thanks in advance,
    Sean

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Digital Arm

    (@digital-arm)

    Hi Sean,

    I’ve not seen this particular issue before but can tell you it’s an error triggered by wp_verify_nonce failing.

    Having just tested your form I can confirm it worked for me first time.

    If you would like to go to Engage > Tools and export your form (making sure to tick include environment data for debugging), then email to [email protected]; I’d be happy to have a look at your set up to see if anything looks amiss.

    Thanks,
    Digital Arm

    Thread Starter Sean Thompson

    (@seanthompson)

    Thanks for the quick reply.

    I emailed the export file to you.

    Hope it’s something simple.

    …Sean

Viewing 2 replies - 1 through 2 (of 2 total)
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