Problem Scrolling Down Menu when sticky

  • Resolved meideserve

    (@meideserve)


    3 years, 9 months ago

    In desktop view no problems! I like your plugin and it is very useful!

    However in mobile view, u can see – the menu is STUCK because the scroll keeps going on… until a certain point then it scrolls down. This really spoils the user experience. Many customers of my business are more elderly and will not know to scroll all the way down and keep scrolling. They will just think it is stuck or hang.

    So… can i know why and how to fix this problem?

    Something to do with the footer #colophon? but i do need the z index and footer to stay there…. pls help!

    thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebFactory

    (@webfactory)

    Hi,
    I wasn’t able to replicate the issue. The menu and the phone number are sticky, each in their own row, and stay on top till you reach the footer. You can increase/decrease the z-index option in our plugin to test how it behaves.

    Thread Starter meideserve

    (@meideserve)

    Oh, no, the problem occurs, when you click the menu to expand and open it. when you scroll down, the menu does not scroll. Would you like to try that?

    As mentioned, likely something to do with the footer #colophon? but i do need the z index and footer to stay there!

    Thread Starter meideserve

    (@meideserve)

    make sure u have mobile view when you click the menu to open it. the problem exists only on mobile view.

    Thread Starter meideserve

    (@meideserve)

    Hi? How come this is marked as resolved??? No reply???

Viewing 4 replies - 1 through 4 (of 4 total)
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