Problem setting SKU

  • Resolved James Maiden

    (@reallygreenjames)


    3 years, 1 month ago

    Hi there,

    I’m having this odd problem where I can’t set an SKU for a product. I’ve tested this with a default WP theme and with all other plugins deactivated.

    Actually, it is that I can set an SKU, but not the one I want it to be. I can only assume from all this that the system thinks my attempt to set the SKU I want is a duplicate.

    I have checked thoroughly. There are no products with the same SKU, not published, draft or deleted.

    I’ve had a search in the database but am not sure where SKU data is stored.

    Can you offer any suggestions?

    Thanks,
    James

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mirko P.

    (@rainfallnixfig)

    Hello James @reallygreenjames,

    You may want to clear the product/shop transients cache under WooCommerce > Status > Tools.

    The SKU location in the database is in the wp_postmeta table where meta_key = '_sku'.

    Hope this helps.

    Thread Starter James Maiden

    (@reallygreenjames)

    Thanks for the advice.

    I found out that there was a product variation using the SKU that I needed. Pilot error!

    Mirko P.

    (@rainfallnixfig)

    Great! Glad to know that the issue is resolved now. You did a good job finding the culprit and fixing the issue by yourself.

    Now that the issue is resolved, feel free to create a new topic if you need assistance with anything else.

    Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)
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