PROBLEM SHIPPING WOOCOMMERCE WEBISTE

  • Resolved michaelweb93

    (@michaelweb93)


    4 years, 7 months ago

    Hello,
    I have a problem on this site: https://www.tetaverona.com/.
    I practically entered two types of shipments:
    ? Free shipping on orders over € 30.00
    ? Shipping for a fee of € 3.00
    In short, when the price is € 30.00 you only see the shipping fee of € 3.00 and this is fine.
    But instead if the price is higher than € 30.00 for example € 80.00 it shows me both the two shipping options and instead in my opinion you should only show the free shipping and not for a fee.
    Am I wrong or is the reasoning right?
    I await a kind reply and it is very urgent.

    Greetings.

    Michael

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi Michael,

    By default, once the “Free Shipping” method is triggered, WooCommerce does not hide *other* shipping methods. The reasoning here is that some shop owners might still want to offer paid-for shipping as a premium since these could arrive sooner than when using free shipping.

    With that said, you can specify when a shipping method is visible or not by configuring rules in an extension like https://woocommerce.com/products/conditional-shipping-and-payments/

    Thread Starter michaelweb93

    (@michaelweb93)

    Hello and thank you for your kind reply.
    Ok but so are you telling me that this data is not an error and that it can be fine?
    I have seen the plugin but I don’t want to spend any more money and it is too much.
    But if you tell me it’s not a serious mistake then I’ll leave it as it is.

Viewing 2 replies - 1 through 2 (of 2 total)
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