Problem : The plugin does not appear on my website

  • Hello everyone,

    How are you?
    I install the Facebook Chat Plugin on my website The Webinarts. But the button of this plugin does not appear actually on my website. The settings correspond to my page The Webinarts. Could you tell me where the issue to this topic and fix this last one?

    Best regards,
    thewebinart

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Facebook

    (@facebook)

    Hi @thewebinart,

    I’ve had a look at your website, but I don’t see the plugin code anywhere in the source. Did you uninstall it?

    Thanks,

    Facebook Team

    ! hey I had the same problem and found that the cache was preventing to see the last introduced functionalities, clear your website’s cache and your browser’s too, in my case was Total Cache plugin.

    • This reply was modified 4 years, 3 months ago by gaucho code.

    Hi, I had the problem also. My anti-virus, Kaspersky Internet Security, was blocking the facebook plugin on all web browsers on my computer. After I deactivate the private navigation module of Kaspersky, the facebook chat plug in appear again and work properly.
    Hope it can help.

    • This reply was modified 4 years, 3 months ago by surfari.
    • This reply was modified 4 years, 3 months ago by surfari.
Viewing 3 replies - 1 through 3 (of 3 total)
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