Problem to update 2.01 to new one version

Hi @fferrari,

When you get a chance, could you please share full error details after your site crash? In case it helps, here’s the tutorial to setup error logging.

Thanks!

How are you?
Thank you so much for you help! I much appreciate.
For some reazon the file debug.log does not create it self. But Ill share to you the errors that show when debug is enabled. I hope it is help.

https://cutt.ly/2f8cMh1

I have the same problem with 3 or 4 website, my others 20 are working normal well.

thank you so much again!
all the best

Hi @sanzeeb3! how are you?

I just find the log here, I hope its help
https://cutt.ly/af8FLr3

all the best!

Hi @fferrari,

I am fine and thank you for the logs. It seems your site is unable to create database tables required for Action Scheduler, please follow this documentation to troubleshoot. If that didn’t help, here are the steps you can consider to re-create those tables.

Please make sure all of your other plugins and theme is updated. The error log also indicates the incompatibility with WordPress 5.5.

I hope this helps!

Hi @sanzeeb3 !! how are you?

I just fund the unique way to solve this problem.

1- I create a new empty database
2- copy the tables actionscheduler_actions, actionscheduler_claims, actionscheduler_groups, actionscheduler_logs from other database to the new empty database
3- changed the prefix of these tables copied before
4- paste these tables with the correct prefix to my database that was unable to create before

Done!

thank you for your help!

I’m glad you sorted it out and thanks for taking the time to let us know.

Have a good one!