Problem upgrading from Php5.5 to Php7.2

Hi gokh

Without a distinct error code printed in either PHP or JavaScript you’ll need to troubleshoot the issue.

PHP memory shortage or a plugin conflict are two possible and common causes. You can check your PHP memory usage using: https://www.ads-software.com/plugins/server-ip-memory-usage/. If your WP memory is restricted to 40mb we recommend you increase it in your WordPress wp-config.php file. https://codex.www.ads-software.com/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Another common cause is a plugin conflict. Temporarily deactivate all non-SiteOrigin plugins and test the Customizer. Do the memory check first because if it’s the issue, the plugin conflict test with provide confusing results.

Hi Andrew,
Sorry my answer is delayed. I increased the wp memory limit. I created the php.ini file and added it to the wp-admin folder. Now it’s ok, personalization panel opens.
Thank you..

Super ?? Glad you were able to resolve.

All the best.

Thank you you are so kind..