• julien2707

    (@julien2707)


    Good morning, I’m trying to upload a WordPress theme purchased from themeforest but I’m getting an error message : “Unable to create directory wp-content/uploads/2025/01. Is its parent directory writable by the server” Do you know how to resolve this?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ronak Ganatra

    (@ronakganatra)

    Hello @julien2707 ,

    The error message “Unable to create directory wp-content/uploads/2025/01. Is its parent directory writable by the server?” usually means that the server doesn’t have the correct permissions to write to the uploads directory.

    Here are a few steps you can follow to resolve this issue:

    1. Check Permissions:
      • Use an FTP client or your hosting control panel’s file manager to navigate to the wp-content directory.
      • Ensure that the uploads directory (and all subdirectories within it) have the correct permissions. Typically, the directory should have permissions set to 755 or 775.
    2. Check Ownership:
      • Ensure that the uploads directory is owned by the correct user. This is usually the same user that the web server runs as (e.g., www-data or apache). You might need to contact your hosting provider if you’re unsure how to check or change this.
    3. Create the Directory Manually:
      • You can try creating the missing directory manually using FTP or your hosting control panel. For example, create the 2025 folder inside uploads, and then inside the 2025 folder, create a 01 folder.
    4. Check PHP Configuration:
      • Ensure that your server’s PHP configuration allows writing to the wp-content/uploads directory. If you’re unsure, you might need to contact your hosting provider for assistance.
    5. Review Error Logs:
      • Check your server’s error logs for more specific details about what might be causing the issue. This can provide further insights if the above steps don’t resolve the problem.

    Please try these steps, and let me know if you encounter any issues or need further assistance.

    Best regards,
    Ronak Ganatra

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    How are you uploading this theme?

    Moderator bcworkz

    (@bcworkz)

    If you want to actually use this theme, it should not be uploaded to /wp-content/uploads/. You’re apparently going about it wrong. Go to the Themes admin screen. Click the Add New Theme button. On the next screen click the Upload Theme button, then the Choose File button. Select the .zip file you got from the vendor, then click Install Now.

    Hey @julien2707,
    Please check the URLs below for a better understanding, along with screenshots:
    https://docs.cmsmasters.net/how-to-upload-a-wordpress-theme-from-themeforest/
    https://elements.envato.com/learn/install-themeforest-wordpress-theme

    Best Regards
    Ravindra Singh Meyda

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