Problem uploading files to website

Hi everyone,

I was trying to upload files (pdf) to my team’s website using the normal upload function. Unfortunately uploading did not work and I am being told that there is a “http error”. I have been searching solution on the web, but thus far did not succeed in solving the issue.

So far I have tried the following things:
1. adjusting the file name
2. compromising the file
3. temporarily disabling plug-ins
4. installing health check to learn about possible errors

I would be very grateful for your help.

The information I have received from health check is the following:
`
### wp-core ###

version: 4.8.5
site_language: de_DE
user_language: de_DE
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: closed
multisite: false
user_count: 6
dotorg_communication: cURL error 7: Failed to connect to api.www.ads-software.com port 443: Connection refused

### wp-paths-sizes ###

wordpress_path: /var/www/www.energieseminar.de/htdocs
wordpress_size: 376,98 MB (395293305 bytes)
uploads_path: /var/www/www.energieseminar.de/htdocs/wp-content/uploads
uploads_size: 11,78 MB (12352366 bytes)
themes_path: /var/www/www.energieseminar.de/htdocs/wp-content/themes
themes_size: 2,72 MB (2848692 bytes)
plugins_path: /var/www/www.energieseminar.de/htdocs/wp-content/plugins
plugins_size: 29,88 MB (31329655 bytes)
database_size: 8,42 MB (8830976 bytes)
total_size: 429,78 MB (450654994 bytes)

### wp-active-theme ###

name: Twenty Thirteen (twentythirteen)
version: 2.0
author: dem WordPress-Team
author_website: https://www.ads-software.com/
parent_theme: none
theme_features: editor-style, automatic-feed-links, html5, post-formats, menus, post-thumbnails, customize-selective-refresh-widgets, custom-header, widgets
theme_path: /var/www/www.energieseminar.de/htdocs/wp-content/themes/twentythirteen

### wp-themes-inactive (2) ###

Twenty Fourteen: version: 1.6, author: dem WordPress-Team
Twenty Seventeen: version: 1.3, author: dem WordPress-Team

### wp-mu-plugins (1) ###

Health Check Troubleshooting Mode: author: (undefined), version: 1.7.1

### wp-plugins-active (9) ###

Akismet Anti-Spam: version: 3.3.4, author: Automattic
BackWPup: version: 3.4.3, author: Inpsyde GmbH
Cookie Notice: version: 1.2.44, author: dFactory
FormBuilder: version: 1.08, author: James Warkentin
Health Check & Troubleshooting: version: 1.4.4, author: The www.ads-software.com community
Styles: version: 1.2, author: Paul Clark
Styles: TwentyThirteen: version: 1.0.6, author: Paul Clark, 10up
UpdraftPlus – Backup/Restore: version: 1.13.11, author: UpdraftPlus.Com, DavidAnderson
WordPress Database Backup: version: 2.3.1, author: Austin Matzko

### wp-plugins-inactive (1) ###

Health Check & Troubleshooting: version: 1.4.4, author: The www.ads-software.com community

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1673
imagemagick_version: ImageMagick 6.8.9-9 Q16 x86_64 2019-12-29 https://www.imagemagick.org
imagick_limits:
imagick::RESOURCETYPE_AREA: 4 GB
imagick::RESOURCETYPE_DISK: -1
imagick::RESOURCETYPE_FILE: 6144
imagick::RESOURCETYPE_MAP: 4 GB
imagick::RESOURCETYPE_MEMORY: 2 GB
imagick::RESOURCETYPE_THREAD: 4
gd_version: 2.1.1-dev
ghostscript_version: 9.26

### wp-server ###

server_architecture: Linux 4.1.15-gentoo-r1.kvm x86_64
httpd_software: Apache
php_version: 5.6.40-0+deb8u11 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 256M
max_input_time: 60
upload_max_size: 64M
php_post_max_size: 16M
curl_version: 7.38.0 OpenSSL/1.0.1t
suhosin: false
imagick_availability: true
server-headers:
date: Fri, 12 Jun 2020 16:52:44 GMT
server: Apache
x-powered-by: PHP/5.6.40-0+deb8u11
expires: Wed, 11 Jan 1984 05:00:00 GMT
cache-control: no-cache, must-revalidate, max-age=0
link: <https://energieseminar.de/wp-json/&gt;; rel=”https://api.w.org/&#8221;
vary: Accept-Encoding
content-encoding: gzip
content-length: 9377
content-type: text/html; charset=UTF-8
htaccess_extra_rules: false

### wp-database ###

extension: mysqli
server_version: 10.0.38-MariaDB-0+deb8u1
client_version: mysqlnd 5.0.11-dev – 20120503 – $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/www.energieseminar.de/htdocs/wp-content
WP_PLUGIN_DIR: /var/www/www.energieseminar.de/htdocs/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

**********************************************************************************

I am new to the world of working with websites and would aprreciate any kind of guidance very much!

Thank you all and have a wonderful weekend!
Cheers

• This topic was modified 4 years, 5 months ago by Steven Stern (sterndata).