Problem when I add new users

  • Resolved crispy24

    (@crispy24)


    9 years, 11 months ago

    Hello,
    I added a new editor and because of the ranking of this plugin, the user cannot access the dashboard. He gets an insufficient permissions warning. How can I disable the ranking for the users that I create through my administrator account? Even though I tried changing the ranking for that user, the problem won’t go away. I think the ranking should only be enabled for users that want to post questions.
    Thanks!

    https://www.ads-software.com/plugins/anspress-question-answer/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rahul Aryan

    (@nerdaryan)

    Its not due to ranking, its due to user role.
    None of the AnsPress user role can access to wp-admin, as all editing and moderation can be done from front end.
    Already working on improving this feature, new update will be available on 1st January.

    Thread Starter crispy24

    (@crispy24)

    Thank you for your reply. The problem is that before installing the AnsPress plugin, I added some Editors and they have no problems with the dashboard access. I checked their profiles and I’ve seen that in their case, no user ranking is checked (I guess this is because I created the users before installing the AnsPress plugin). But when it comes to the user that I created today, there’s a default ranking checked in his profile and I can’t uncheck it, as it is a radio button.

    Also, when I looked on the Users page, there were two Editor categories. The first one contained the users that I created before and the second one had a single user, the one I created today. I solved the problem by moving the user in the other Editor category, but it’s pretty weird that this happens. Anyway, it’s good that I found a temporary solution.

    Plugin Author Rahul Aryan

    (@nerdaryan)

    There will be two editors role after installing AnsPress.
    Ap Editor do not have permission to access wp-admin.

    BTW, thanks for reporting I will try to improve it and will make much user friendly.

Viewing 3 replies - 1 through 3 (of 3 total)
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