• Resolved visite360pro

    (@visite360pro)


    Hi
    I have notice a empty box in my contact form 7 that was not there before i install the plug in

    All my contact form can’t be use.

    Can you please help ?

    If i de-activate the plug in will my contact form work again ?

    Is it safe to de-activate this plug in and than install another one for security ?

    Regards,

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    I have notice a empty box in my contact form 7 that was not there before i install the plug in

    What type of contact form is displaying the empty box? Is the empty box located at the bottom of the contact form? Did you by any chance enable the following captcha features in the plugin? They are located under WP Security -> Brute Force -> Login Captcha? Or the captcha located under WP Security -> User Registration -> Registration Captcha?

    All my contact form can’t be use.

    Can you please clarify what you mean?

    If i de-activate the plug in will my contact form work again ?

    I don’t see why not. Our plugin does not control contact form plugins.

    Is it safe to de-activate this plug in and than install another one for security ?

    I don’t see any reason why a different security plugin would not help.

    Let me know if you need more information or help.

    Kind regards

    • This reply was modified 6 years, 3 months ago by mbrsolution.
    • This reply was modified 6 years, 3 months ago by mbrsolution.
    Thread Starter visite360pro

    (@visite360pro)

    Thanks for your answer.

    I thought that this empty box was coming from WP Security (it was the last thing i have done on my site) because of the empty box for fooling the robot i have read somewhere.

    But now i think that the problem is not comming from WP securtity but something else ( new version of Contact Form 7 or Google recaptcha ? ) , i still dont know…

    Regards,

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    But now i think that the problem is not comming from WP securtity but something else ( new version of Contact Form 7 or Google recaptcha ? ) , i still dont know…

    Let me know when you find the issue. I am curios to know myself ??

    Kind regards

    Plugin Contributor wpsolutions

    (@wpsolutions)

    i think that the problem is not comming from WP securtity

    Just to clarify – yes you are right. This plugin does not have any integration with the CF7 plugin nor does it add anything to the CF7 forms.
    I recommend that you try doing some theme/plugin conflict tests to see if you can figure out the cause.

    Thread Starter visite360pro

    (@visite360pro)

    Hi

    i have found whats was wrong !

    it was the option “LazyLoad sur les iframes et vidéos” of the WP Rocket plug in, i have desactivated it on the form page and it works fine now.

    Regards !

    Plugin Contributor mbrsolution

    (@mbrsolution)

    I am glad to hear ??

    Enjoy the plugin.

    Kind regards.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Problem with a empty box in my contact form 7’ is closed to new replies.