• Resolved akitools

    (@akitools)


    Hi,

    I just started testing Stripe Payment plugin. It looks great, but I got a problem.

    I set a variation and set a negative value for the modification value of the variation. (i.e. discount)
    When I placed a test order, I got the error message on the checkout result.

    (Translation fo Japanese)=====
    The system could not proceed the payment. Paid amount was not correct. #### is required, but paid amount was ###
    ==============================

    However, I saw the transaction log on the Stripe web as successfully paid.
    When I put the positive value for the modification, it works well.

    Here is the log on the plugin
    ==================
    [01/10/2021 11:42:54 PM] – Processing variations.
    [01/10/2021 11:42:54 PM] – FAILURE: Paid amount was not correct. #### is required, but paid amount was ###
    [01/10/2021 11:42:54 PM] – Error email sent to [email protected], from email address used: [email protected]
    [01/10/2021 11:42:54 PM] – Redirecting to results page “https://example.com/wp/stripe-checkout-result/”
    ==================

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Alexander C.

    (@alexanderfoxc)

    Hello and thank you for your report.

    This is fixed in the upcoming Stripe Payments version 2.0.41, which should be released shortly.

    Sorry for inconveniences.

    Thread Starter akitools

    (@akitools)

    Hello Alex,
    Thank you for your support.
    I got the update today and confirmed it now works well.

    I appreciate your quick response. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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