Problem with add new show

  • hey there,
    i have a problem,
    i delete a slot from some days (22:00 to 00:00) to add a new show more quicly.
    I got errors
    when i try 22:00-23:59 i get “You already have a show sceduled at that time.”
    when i try 22:00-00:00 next day i get the same error
    the schedule is clear that hours:
    https://ibb.co/wQmhJWL
    i change the time to H:i but still nothing

    waiting for an advice

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter d924

    (@d924)

    ok i see something else,
    today start display the wrong program, 3 hours ahead of current time

    Thread Starter d924

    (@d924)

    ok i succesfully add the records directly to database,
    but the time problem still exist. Showing the wrong program! probably something is going wrong with timezone reading?

    Thread Starter d924

    (@d924)

    ok i roll back to 5.6.6 and everything is ok now

    Plugin Author ganddser

    (@ganddser)

    This issue occurs when the start day and the end extend to a different day for one show it breaks the widget. For example, you have a show at 12 pm Sunday, but it ends 2 pm Monday. Look through your schedule and clear these up the issue will be fixed. See the sample in the image.

    https://ibb.co/VjKjwPw

    I am having a similar problem.
    I accidentally deleted a Time slot and now I can’t add it back.
    It is 1:00pm to 2:00pm
    It tells me that it is already scheduled!
    I even checked the DB and it isn’t listed there
    Help

    Thread Starter d924

    (@d924)

    cyberlarson i just added directly to the database! find a day with the hours already sceduled and copy the time data to new entry! Check the last ID and use the next for the new record!

    The starttime and endtime are different for the same time on different days
    I figured out the first 4 digits and the last two digits
    The others don’t make sense

    Plugin Author ganddser

    (@ganddser)

    First of all, we prefer you don’t add anything directly to the database. Doing so can cause damage. Second, the problem is as we mentioned above. You can send us temp admin login we’ll fix it.

    I sent you the info via your contact us on your site.

    @ganddser
    Did you get the admin info?

    Plugin Author ganddser

    (@ganddser)

    Unfortunately, we didn’t receive the login info. We checked our spam it’s not in there either. Please resend to support (@) ganddservices.com

    I just sent it via email

    Plugin Author ganddser

    (@ganddser)

    Since we don’t know what changes you’d like to make we didn’t make any changes to your current schedule. However, the problem you’re facing is noted below.

    This is your current end-of-day schedule for Sunday.

    10:00 pm – 10:30 pm: SU
    10:30 pm – 11:00 pm: WIP
    11:00 pm – 11:30 pm: LP
    11:30 pm – 12:00 am: SCR

    If you want to add a show at 22:00-23:59. You must delete all of the above.

    You must also end the last show of the day at 23:59 and then begin the new day at 00:00 (even if it’s a continuation of the same show) for example Monday: 9:00 pm – 12:00 am: A & A.
    Should be Monday: 9:00 pm – 11:59 pm: A & A and then Tuesday: 12:00 am – 3:00 am: ARN and so on.

    You can’t do this: Tuesday: 9:00 pm to 12:00 am and then Wednesday: 12:00 am to 3:00 am

    Must be: Tuesday 9:00 pm to 11:59 pm and then Wednesday: 12:00 am to 3:00 am and so on…

    Try it as exampled above and let us know if you’re still having issues.

    • This reply was modified 2 years, 1 month ago by ganddser.
Viewing 13 replies - 1 through 13 (of 13 total)
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