Problem with admin activation

  • Resolved andreas.kastl

    (@andreaskastl)


    4 years, 2 months ago

    Hello!
    Since about 2 weeks the admin activation don’t work.
    If a user registrate – in the user list I can see the nes user.
    Now i “activate” this user with the checkbox on the left side and use the UM-Action with “Mitgliedschaft genehmigen”.
    After tha the status of the user is “freigegeben”.
    BUT if the user will login there is an error message:
    “Kontoprüfung ausstehend: Dein Konto ist momentan noch nicht aktiv. Ein Administrator muss dein Konto aktivieren bevor du dich anmelden kannst.”
    So i can’t activate any user.
    Why? For ybout 2 weeks all works great.

    Many Thanks!

Viewing 1 replies (of 1 total)

  • Hello @andreaskastl,

    It seems like WPUF is conflicting with the Ultimate Member. Can you please check by deactivating the third party plugins temporarily except for WPUF? Then try to reproduce the issue.

    Let me know the update.

    regards,

Viewing 1 replies (of 1 total)
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