Problem with administrator email

  • Resolved claude_blet

    (@claudeblet)


    3 years, 7 months ago

    Good evening,

    I cannot configure the administrator’s email address! No matter how much I look, I can’t find how.

    The messages go well but do not arrive in my e-mail?

    Thanks in advance if you can direct me,

    Cordially,
    Claude

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    Ninja Forms passes the data onto your local WordPress -> PHP installation, via wp_mail() function. Your server then looks at the settings it has for email and sends out the email. This step is usually managed by your Host or a SMTP plugin.

    You can use a plugin such as WP Mail Logging (https://www.ads-software.com/plugins/wp-mail-logging) to see what data is being sent out through wp_mail
    If the email shows up in the WP Mail Logging plugin’s log then Ninja Forms has successfully handed off the email to the wp_mail function and has no more control over its deliverability.

    Please check out our troubleshooting documentation here: https://ninjaforms.com/docs/troubleshooting-email-problems

    You can also try using the SendWP service to send your email. https://sendwp.com/

Viewing 1 replies (of 1 total)
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