problem with Archive_zip even when it is activated

  • Resolved Technonik

    (@avrillica)


    9 years, 7 months ago

    Hi,

    I know that this question has been asked a several times and I have read all of them but my problem still exists.
    I have used this pluging on different websites and hosts and never had any difficulty, but this time I can not figure the problem out.
    I know there is no problem with my original host where the website should move from because I tried to move the created package to somewhere else (Another host just for testing) and everything was fine. But when I try to install it on the main host, this error comes up:

    server code: 200
status: OK
response:
INSTALL ERROR!
In order to extract the archive.zip file the PHP ZipArchive module must be installed. Please read the FAQ for more details.

    I contacted the hosting support and asked them to enable Archive_zip and they replied:

    We have added Archive_zip to php. Please verify that it is working as expected for you.

    But the problem still exists.
    I even tried to extract manually, but when I go on with installation, it ends up to a new installation of WordPress! a Brand new WordPress without any content.

    What should I do to solve this problem?

    Thank you very much for the support.
    Nima

    https://www.ads-software.com/plugins/duplicator/

Viewing 1 replies (of 1 total)

  • Hey Avrillica,

    If you tried a manual extraction and got the WP installer screen, the you might checkout this question on the FAQs page I believe it may help or provide some clues about this issue:
    -> Browse to: https://lifeinthegrid.com/duplicator-faq
    -> Find question: “Why does the WordPress installer show up after I run the installer.php file.”

    As far as the Zip Archive, the host may have to recycle the server (restart apache) if they just enabled it for you. Otherwise the code check for the lib is very basic. It simply does a class_exists check which means if PHP can’t find that class to run then if fails, which basically means the host has not properly enabled the zip lib setup.

    Hope that helps!

Viewing 1 replies (of 1 total)
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