Problem with astra page (My account)

  • Hello everyone,

    I’m experiencing an issue with the Astra theme on WordPress. When I’m logged out, I can click on the user icon to register or log in without any problems. However, once I’m logged in, the icon becomes unclickable, preventing me from accessing account management functions like updating my address or password.

    Here are the steps I’ve already taken to try to resolve the issue:

    1. Checked Astra theme settings: I’ve reviewed the theme settings to ensure the user icon is configured correctly for both logged-in and logged-out users.
    2. Performed updates: I’ve confirmed that I’m using the latest versions of WordPress, the Astra theme, and all installed plugins.

    Despite these efforts, the problem persists. Has anyone encountered a similar issue or have suggestions on how to fix it? I would appreciate any advice or solutions.

    Thank you in advance!

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  • Hi @calogero97,

    Thank you for reporting this. Our developers have figured out the issue and are working on a fix to be added to the upcoming release. You can check the updates we release here: https://wpastra.com/whats-new/.

    If you would like to try the dev version kindly open a support ticket from our Support Portal. Also, we respond faster there.

    Once you open a ticket, please mark this thread as Resolved.

    Kind regards,
    Aradhy ??

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