• Resolved CharlesDerre

    (@brakkar)


    Hi,
    I upgraded from 8.3x to 8.4.2 and since then I experience a problem I never had:

    When going to an image attachent page (like https://www.domain.com/?attachment_id=1217#main), on that image attachement page, the image is duplicated and appears in the site header. So there is 2 version of the same image on the page: one correctly in the content area, and the same in the header. This is NOT a featured image issue: the posts have no featured image and the image appears in the page header, not in the place of a featured image.

    Seems to happen when the attachement is linked from a jetpack tiled gallery.

    Please fix this.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter CharlesDerre

    (@brakkar)

    Seems image is projected in the LOGO area. So for each attachement page, it picks up the image from the post and projects it in the logo area (again nothing to do with featured image issue).

    Hope this helps.

    • This reply was modified 4 years, 7 months ago by CharlesDerre.
    Plugin Support darnelldibbles

    (@darnelldibbles)

    Hi there,

    What is the URL of the site? If possible can you provide a direct URL of where you are seeing this duplicate image?

    If you want to share your site information in provide, please reach out to us here:

    https://jetpack.com/contact-support/

    Thanks,

    Thread Starter CharlesDerre

    (@brakkar)

    Hello,
    I tried to log in the page you provided, but after logging in, it redirects me to the page as if I was not logged in with the message asking to log.

    Anyway, here is a page:
    https://www.squarejawedwomen.com/lengthy-chin/elizabeth-wood-chin2/#main

    Look in the header of the page, and inspect that image in there. You can see in the code that some logo code was generated and injected there.
    This should not happen, the site has not logo set at all. And it shows only on attachment pages.

    Plugin Support KokkieH

    (@kokkieh)

    Hi there,

    It looks like this is an issue with the Sela theme, rather than with Jetpack – I can replicate the problem on both Jetpack and WordPress.com sites using Sela, while it doesn’t happen on a Jetpack site using the default TwentyTwenty theme.

    The Sela theme has been retired and is no longer being maintained by Automattic, so you’ll likely start seeing issues like this crop up more and more often. As the theme is retired it also means there won’t be any fixes for this bug.

    You can hide that logo that’s being added on the attachment pages using some custom CSS:

    .single-attachment .attachment-sela-logo {
      display: none;
    }

    But as this theme will likely start causing more problems as WordPress, Jetpack and other plugins keep getting updates, it might be a good idea to start looking for a new theme. The Stow theme, which you can install via WordPress.com, is designed to look like the Sela theme, but it’s a completely new theme created especially for the block editor, and I’ve confirmed this issue doesn’t happen in that theme, so it’s an option if you want an updated theme but without changing your site’s design.

    https://wordpress.com/theme/stow/

    Thread Starter CharlesDerre

    (@brakkar)

    Thank you for the thorough answer.
    I will definitely upgrade the theme and look into learning more about the block system.

    If you don’t mind deleting the url in my third post, this issue can be market as solved.

    Plugin Support KokkieH

    (@kokkieh)

    I’m afraid I don’t have the ability to remove information from a thread, but I’ll ask the www.ads-software.com forum moderators if this is something they can help with.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m sorry, but that is only done in extreme cases.

    https://www.ads-software.com/support/forum-user-guide/faq/#will-you-delete-my-post-or-my-link-within-my-post

    Search engine hits are never considered extreme. The post will not be edited or deleted.

    Thread Starter CharlesDerre

    (@brakkar)

    Hi KokkieH,

    would you mind checking this post please:
    https://www.squarejawedwomen.com/olivia-wilde-square-jawed-woman/olivia-wilde1/

    I notice the same phenomenon with a completely different “hestia” theme which is supposed to be modern. On top left you can notice the site name is replaced by duplicate of the attachment image.

    I ask here because it’s hard to reach the theme marker, but i’m curious if you can determine if this is theme related or possible wrong behavior.

    Plugin Support KokkieH

    (@kokkieh)

    As this only started when Jetpack updated, and the site logo is a feature added by Jetpack, Jetpack is the most likely cause. But as I could only confirm it on Sela yesterday I assumed it’s a Jetpack change that broke this feature just for Sela, which is no longer being maintained.

    The fact that you see the same thing happening on Hestia changes things, so I did some more testing, and found at least one more older-but-not-retired Automattic theme that has this problem as well: Blask. But it does not happen in another older Automattic theme that I tried, Dara.

    My guess is all the themes where this is happening are implementing the site logo in a particular way, which is now being affected by the latest Jetpack update. I’ve reported it to our developers in https://github.com/Automattic/jetpack/issues/15507, so you’re welcome to follow along there.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Problem with attachement page’ is closed to new replies.