Problem with attachments

  • Resolved mdlsumair

    (@mdlsumair)


    7 years ago

    Hello,
    We are trying to upload review with attachment for some reason it is taking small dimensions in attachment but big sizes are producing 404 errors for unknown reason?

    Can you please help us with the issue? also the server configuration seems to be fine we have post max set to 256MB if there is any other settings or extension at issue please let us know we can enable or increase / diagnose

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cusrev

    (@ivole)

    Thanks for trying my plugin!

    Can you please follow recommendations described here:

    https://www.ads-software.com/support/topic/problem-215/

    and try other plugins for upload of images? If the same problem remains with other plugins, it means that you have some server-side limitations for upload of large images (post max that you mentioned is just one of the settings).

    I also got this problem.Please kindly help

    Plugin Author cusrev

    (@ivole)

    Different hosting providers set up different rules and limits for upload of files. It is difficult to troubleshoot this kind of problems because each web server has different software stack and different configuration parameters.

    As a simple workaround, we added a new feature to our plugin that enables customers upload photos and videos directly from aggregated review forms. These forms are hosted on Amazon servers and don’t have any issues with upload of files. Uploaded files are then displayed on corresponding WooCommerce product pages. Please install version 3.27.1 or later of the plugin and try this new feature. If you notice any problems, please let me know.

Viewing 3 replies - 1 through 3 (of 3 total)
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