Problem with Caldera forms

  • Resolved ancelin

    (@ancelin)


    3 years, 4 months ago

    The anti spam stops working with a Caldera form on one of my company’s websites, it’s been 3 times now that I had to update and/or resync the plugin for it to work again but, it once again stopped working, however it’s up to date and synced, but it simply doesn’t work anymore.
    Is there a compatibility problem with Caldera forms ? Or is there a way to permanently fix it ? Because it is not acceptable for it to turn off so often.

    Thank you very meuch

    Best regards

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    There are no known issues with Caldera forms. I’ve tested protection in our environment and found no problems. Could you tell us more details about the issue: are there any JavaScript errors in your browser console? Are there any PHP errors in your PHP logs related to CleanTalk plugin?

    Thread Starter ancelin

    (@ancelin)

    Hello,
    Thank you for your answer,

    There are some “old” errors when I click on statistics and reports, here they are :

    1.	2021-08-13 15:32:05	/lexpedition/	Unknown response from https://moderate8.cleantalk.org/api2.0. SQLite Error: bl_emails.db: DBD::SQLite::db prepare failed: no such function: iif at /usr/local/cleantalk/lib/Cleantalk/Moderate.pm line 7774. - { "allow" : 0, "account_status" : 1, "id" : "705fb8e6093fcd5fb90b06f3029f156e", "codes" : "DENIED BL FAST_SUBMIT", "blacklisted" : 1, "version" : "7.77", "fast_submit" : 1, "spam" : 1, "stop_queue" : 0, "inactive" : 0, *** Forbidden. Sender blacklisted. You sent forms too often. Please wait a few minutes. *** "js_disabled" : -1 }	https://moderate8.cleantalk.org

2.	2021-08-26 01:11:43	/lexpedition/	Wrong server response format:	https://moderate3.cleantalk.org

3.	2021-08-28 21:45:36	/lexpedition/	Wrong server response format:	https://moderate3.cleantalk.org

4.	2021-09-17 07:23:11	/lexpedition/	No CURL support compiled in or disabled allow_url_fopen in php.ini.	https://moderate2.cleantalk.org

5.	2021-09-24 08:50:38	/lexpedition/	No CURL support compiled in or disabled allow_url_fopen in php.ini.	https://moderate3.cleantalk.org

    Does it help you ?

    Thank you very much

    Thread Starter ancelin

    (@ancelin)

    Otherwise there are no visible javascript or php errors related to cleantalk, in the console or in the logs.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    It’s hard to say something certain now. Could you create a ticket here:

    https://cleantalk.org/my/support/open

    next time you faced the issue. Don’t update or resync the plugin.

    Thread Starter ancelin

    (@ancelin)

    Ok thank you,
    I’ll open a ticket then,
    Best regards

    Plugin Author alexandergull

    (@alexandergull)

    @ancelin
    We have got your ticket 25981, so I’m going to mark this topic as resolved – let’s proceed with the conversation in the ticket.

Viewing 6 replies - 1 through 6 (of 6 total)
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