Problem with creation new account customer

  • Resolved piotr4extreme

    (@piotr4extreme)


    4 years, 8 months ago

    I can make a new account but when i try to log in i have message “wrong password”. And while i make account i have:

    An error occurred while trying to log you in.

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  • Plugin Author yoancutillas

    (@yoancutillas)

    Hello,

    In regards to the error message when you create an account “An error occurred while trying to log you in.”, this may be due to a plugin conflict, can you follow the instruction below “Booking Activities doesn’t work as it should” on that page: https://booking-activities.fr/en/documentation/faq/

    Thge error message when you try to log in (“wrong password”) is either due to the error during the account creation, or to a plugin conflict too. You can try to reset the password from the backend and try again, and if it doesn’t work, try to follow the same instructions as above.

    Regards,
    Yoan Cutillas

Viewing 1 replies (of 1 total)
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