Problem with DatePicker and Adding New Ticket

To add some more details here, I am getting the following javascript error when clicking “Add New Ticket”.

Error: Uncaught TypeError: Cannot read property ‘top’ of undefined
File: events-manager.js?ver=5.52
Line (216): $(‘html, body’).animate({ scrollTop: slot.offset().top – 30 }); //sends user to form

Thanks.

Have you tried to temporarily:

– deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

– switching to the default theme to rule out any theme-specific problems

I haven’t tried that yet…but what I am also thinking, was that I updated WP to 3.7.1 without realizing that Events Manager was only updated to support 3.6.1. WP may have changed something that broke it as well.

hmm, I upgraded to wp 3.7.1 but everything is still working okay? maybe you can try the steps above to confirm.

Same problem happened to me…no query picker in admin + even if i insert the date in the field, I can’t save my post.

@angelo_nwl & @leopeo: If you require assistance then, as per the Forum Welcome, please post your own topic.

I am having the same issue. I verified that I am not enqueueing an old version of JQUERY. In fact I am not enqueueing at all. It works fine for the default templates but not in my custom theme. This used to work just fine then all of a sudden stopped. Tried every browser on PC and MAC. I did notice something interesting, when using WordPress default themes it loads:

<script type="text/javascript">
<div class="time-picker time-picker-12hours" style="display: none;">
<div class="time-picker time-picker-12hours" style="display: none;">
<div class="time-picker time-picker-12hours" style="display: none;">
<div class="time-picker time-picker-12hours" style="display: none;">
<div class="time-picker time-picker-12hours" style="display: none;">
<div class="time-picker time-picker-12hours" style="display: none;">
<div class="time-picker time-picker-12hours" style="display: none;">
<div id="ui-datepicker-div" class="ui-datepicker ui-widget ui-widget-content ui-helper-clearfix ui-corner-all">
<link id="jquery-ui-css" rel="stylesheet" href="https://localhost:8888/taa/wp-content/plugins/events-manager/includes/css/ui-lightness.css">
<script id="google-maps" type="text/javascript" src="https://maps.google.com/maps/api/js?v=3.12&sensor=false&libraries=places&callback=em_maps">

However with my custom theme it only loads:

<script type="text/javascript">
<div class="time-picker time-picker-12hours" style="display: none;">
<div class="time-picker time-picker-12hours" style="display: none;">
<link id="jquery-ui-css" rel="stylesheet" href="https://localhost:8888/taa/wp-content/plugins/events-manager/includes/css/ui-lightness.css">
<script id="google-maps" type="text/javascript" src="https://maps.google.com/maps/api/js?v=3.12&sensor=false&libraries=places&callback=em_maps">

It’s almost as if the time-picker can’t load the rest of the content and just stops. Any ideas?