Problem with document language

  • Resolved asiergana

    (@asiergana)


    2 years, 11 months ago

    Hi.

    We have a webpage with two languages: spanish (default language) and basque. We are using Polylang and wordpress 5.9.2.
    The plugin takes spanish well for plugin managment and cookie banner, but when we generate cookie policy, almost all the document is in english. How can i get it in spanish.
    I take these steps from another topic:
    “Could you please check the following:
    1. Is your site language set to Spanish? (WordPress -> Settings -> General)
    2. Is your user language set to Spanish or Site default (WordPress -> User -> My Profile)
    3. If 1. and 2 are true, please force update language files (WordPress -> Dashboard -> Updates -> (scroll down) update translations)    “

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @asiergana,

    According to the steps you posted, can I assume that you have already tried updating your translation files under Dashboard > Updates > Update Translations? If the button is not available, please try updating any plugin or theme as this will also check for translation updates.

    I’ve installed PolyLang and translated the Cookie Policy to Spanish on a testing website, which does work as expected.

    Hope it helps!
    Kind regards,
    Jarno

    Thread Starter asiergana

    (@asiergana)

    Hi again.

    After seen your example and I have seen polylang configuration because your url includes country reference (/es/cookies-es).

    Now it works. The problem was that I was seleted on ULR modifications “The language is from content” and it’s necessary to use “The language is set from the directory name in pretty permalinks”.

    Thanks a lot for your help.

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @asiergana,

    Thank you for getting back to us and sharing your solution!

    Glad to hear that you’ve managed to solve this already. I will mark this thread as resolved, but please feel free to reach out if you have any further questions about the plugin.

    Kind regards,
    Jarno

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Problem with document language’ is closed to new replies.