Problem with download link

  • Resolved biancardi

    (@biancardi)


    6 years, 2 months ago

    Good morning!
    I don’t know why, but the ref-download link don’t work anymore. Do you have some ideas?
    thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Craig Hewitt

    (@podcastmotor)

    HI @biancardi

    Seems to be working for me. Both the download text link below the player and the download icon in the right side of the player are downloading the Drum n Bass file for me. Is this still occurring for you?

    Thread Starter biancardi

    (@biancardi)

    For me, do the download and at 100% I have a message “Download error”

    Hi @biancardi

    Sorry you are having this issue. Can you try implementing the last step in our support document https://support.castos.com/article/59-podcast-media-will-not-play-anywhere and add the snippet referenced there to your functions.php file. If that works and the download processes completely you will want to try one of the other methods in that document to see if they work. Leaving that solution in place is a last resort only because it will render any stats collection null.

Viewing 3 replies - 1 through 3 (of 3 total)
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