• Resolved collinsavenue

    (@collinsavenue)


    When activating https://platform.multiparcels.com/company_couriers Itella, it asks for Username but Itella now has a new system, where new users can login only via email: https://my.smartpost.ee/

    If I enter the email in multiparcels platvorm, it says nothing but in WooCommerce, when I try to dispatch order says:
    Shipment creation failed
    Confirmation error: Authentication error: User or Password incorrect

    Can you please fix that, as I am a new client in Itella and haven’t got a username to login.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Problem with Estonian Itella SmartPost login.’ is closed to new replies.