Problem with Expiry Date

  • Resolved joannapl

    (@joannapl)


    2 years, 9 months ago

    The buyer has an Expiry Date 01-02-2022.
    The plan should end yesterday.
    When you try to buy, you see: Membership plan already exists Buy a new plan !!

    • This topic was modified 2 years, 9 months ago by joannapl.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    Thank you for trying our plugin,

    As per your query this problem may be caused due to Schedular, we run a Schedular once a day to check the expiry of membership, so, until the schedular run, the expiry will not update in the database,

    For your issue you can set the schedular will run twice a day, or you can wait till the status will be changed and shown on the backend

    Regards,

    Thread Starter joannapl

    (@joannapl)

    I understand, I still have the same, even though another day has passed.

    Hello,

    It may be there is some other issue with the site or conflict with the plugin so we need to check this at your end, please get in touch with our team,

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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