Problem with express checkouts

  • Resolved dcsysdat

    (@dcsysdat)


    3 years ago

    Hi,
    i activated “express checkouts” to allow google pay and apple pay functionalities, but i don’t see the interested button on product detail, why? The element #wcpay-payment-request-wrapper remains empty but i have not seen any javascript problem from console.
    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Adam Heckler

    (@adamkheckler)

    I tested the link you sent just now, and I can see Apple Pay and Google Pay working.

    Apple Pay: https://cln.sh/BI3JO2fLMBKhFSFGxOps

    Google Pay: https://cln.sh/xxEHWN7cgPH4P6dcZlbH

    Were you able to fix this yourself, or are things still not working for you?

    Thread Starter dcsysdat

    (@dcsysdat)

    Hi, thanks for your quick response. I have not modify anything but now i see the google pay button only on google chrome when i logged in with my personal profile, why is that?

    Firefox
    Edge
    Google Chrome (guest)
    Google Chrome (logged in)

    • This reply was modified 3 years ago by dcsysdat.
    • This reply was modified 3 years ago by dcsysdat.
    • This reply was modified 3 years ago by dcsysdat.
    Plugin Support Adam Heckler

    (@adamkheckler)

    The reason it doesn’t work in Firefox and Edge is simply because Google Pay only works in Google Chrome. ?? This is a restriction put in place by Google themselves.

    As for why it works when logged into Chrome and not when you aren’t logged in is likely due to how you’ve saved the credit card in your browser vs. in Google Pay. Can you go to this URL in Chrome and send me a redacted screenshot of what you see there?

    chrome://settings/payments

    If your card there, like mine in this image: https://cln.sh/cQaTAUUXfmXVASXDHrK1 says “Google Pay” next to it, it may not work correctly.

    Let me know, thanks! ??

    Thread Starter dcsysdat

    (@dcsysdat)

    Ah ok! I did not know that Google Pay was only visible on Google Chrome as restriction. Here there’s Google Pay.

    Thank you for your support!

    • This reply was modified 3 years ago by dcsysdat.
    • This reply was modified 3 years ago by dcsysdat.
    Plugin Support Adam Heckler

    (@adamkheckler)

    OK, so I think the issue may be that you added the card to Google Pay instead of to Chrome directly. Try this:

    1. Go back to chrome://settings/payments
    2. Click Add like so: https://cln.sh/7AYuC7LrlkDU6KQCeYYk
    3. Add the card there. (Yep, the same one you have listed already, but this way it will be added right to Chrome.)
    4. Once it’s added, test Google Pay in Chrome again, both logged in and logged out. Does that work?

    Thread Starter dcsysdat

    (@dcsysdat)

    Hi, it works! After i entered card on Chrome in this way, i saw button correctly and completed checkout operations.
    Thanks!

    Plugin Support B C. a11n

    (@battouly)

    Hi @dcsysdat,

    Glad to know you got this sorted out finally!

    If you have any further questions, you can start a new thread.

    Best!

Viewing 7 replies - 1 through 7 (of 7 total)
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