Problem with filter

  • Resolved marinow1991

    (@marinow1991)


    2 years ago

    Hello,

    I have a problem. When the extension is activated some of the products on my new site are not visible.

    I noticed that the problem is present when the option “Stock filter variations support Stock filter variations support

    Enable stock filter support for variable products. WARNING: this beta option may slow down products display on sites with many products and/or slow servers.” is enabled, but this option is very important to me and I could not stop it.

    A few pictures:
    https://prnt.sc/-DU0mywO5JJp
    https://prnt.sc/BLFX91LM7v8c
    https://prnt.sc/nf3tZ04-kY2L

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author annastaa

    (@annastaa)

    Hello marinow1991,

    Just to make sure that it is not a caching issue, can you please go to annasta Filters > Plugin settings, and click on the Clear filters cache button at the bottom of the page?

    If the problem persists, please provide us with the following information:

    1. Do you have the WooCommerce > Settings > Products > Inventory > Out of stock visibility (Hide out of stock items from the catalog) option enabled?
    2. Do you use version 1.6.1 of the filters?
    3. Please confirm if I understood you well that the problem appears ONLY when enabling the Stock filter variations support mode of the annasta Filters > Plugin settings tab. Do the products re-appear when you disable the Stock filter variations support mode?
    Plugin Author annastaa

    (@annastaa)

    Dear Marinow1991,

    I will go ahead and close this inactive thread, please create a new topic if you have any further questions!

Viewing 2 replies - 1 through 2 (of 2 total)
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