Problem with free shipping

  • Resolved consolacionegea

    (@consolacionegea)


    7 months ago

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    Good morning, we have problems with free shipping since the last updates of woocommerce, we have made both the shipping costs by country and when shipping is free, but for example in Spain when you want to charge shipping costs and when you want only this free shipping.

    We use the plugin wc-hide-shipping-methods to hide the shipping when free shipping is available.

    Can you help us?

    Thank you!

Viewing 2 replies - 16 through 17 (of 17 total)
  • Thread Starter consolacionegea

    (@consolacionegea)

    Hi, I have updated all the shipping and now it does say free shipping but does not charge shipping when it is less than what I have set. It just happened to me with italy, it is something related to wocommerce itself.

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @consolacionegea

    Make sure you’ve set up your shipping zones and methods accurately. Also, check if you have alternative shipping methods, such as a flat shipping rate. Ensure that the Free Shipping method is only activated for orders that meet your criteria.

    If the settings are correct, try deactivating other plugins to see if there’s a conflict causing the issue.

    If the problem persists, please provide us with more details so we can further investigate.

    Thank you for your patience and cooperation.

Viewing 2 replies - 16 through 17 (of 17 total)
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