Problem With GA4 for Monetization Purchase Journey

Hello @rizalopusone,

Thank you for reaching out!

I understand all the events after “session start” are not working, correct?

Could you please attach a screenshot of your settings page in WooCommerce > Settings > Integrations > Google Analytics?

If you don’t already have a screenshot service installed, here are a few free options: 

• https://snipboard.io
• https://skitch.com/
• https://getcloudapp.com/

Also, please attach a copy of your site’s System Status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

Look forward to hearing back from you.

Hello @babylon1999 , here are the screenshots attached for the settings page in Google Analytics integrations. (https://snipboard.io/lcoCV0.jpg)

And here is the system report for WooCommerce.

https://gist.github.com/rizalopusone/a2efb15e027f8d08a030bdc6a9d3b13c#file-gistfile1-txt

Thanks

Thank you for sharing the report, @rizalopusone!

Could you please check if the “Add to Cart” event is activated on the settings page?

Link to image: https://d.pr/i/zJJi3u

If it already is, then please perform a full conflict test as I can see your theme is overriding many WooCommerce templates.

• How to test for conflicts?

Make sure to use the real-time tracking tab when testing, as it can take up to 24 hours for the tracking to show up in your Google Dashboard.

Let us know how it goes!