• Resolved monikarnaudova

    (@monikarnaudova)


    Hi! My filter to the gallery item guten-JqqFA8 has not been working for a month. At one point it just stopped. It only displays all the photos but doesn’t select any other filters. I tried to write it in lower case in both places, upper case only, doesn’t work. I stopped all extensions and tried on the previous version of WordPress – no result.

    Please help, my client wants this functionality.

    I use ZakraTheme Version, 3.0.20, WP Version 6.7.1

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support putra1arya

    (@putra1arya)

    Hi,
    To make the filter work you need to set the “Filter Name” in your gallery item the same as the “Filter Name” inside your Filter Option.

    Thread Starter monikarnaudova

    (@monikarnaudova)

    I appreciate your support. Of course, they are the same. Until a month ago it worked without a problem. I tried onlu upper and only lower case, both places, and again it doesnt work.

    Plugin Support putra1arya

    (@putra1arya)

    When I checked your site gallery it had a different Filter Name.

    It should be like this

    To set your data-filter and data-control you need to set “Filter Name” in Gallery items the same as “Filter Name” in Filter Setting.

    Thread Starter monikarnaudova

    (@monikarnaudova)

    @putra1arya !

    You are the greatest!

    Perhaps an update has been made and they have changed this field logic. It worked without it before…
    Thousands of thanks!

    All the best!

    Plugin Support putra1arya

    (@putra1arya)

    You’re welcome.
    If you have spare time, could you leave us a review about your experience using our plugin?
    It will help us a lot to grow and motivate us to bring more exciting features in the future.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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