• andreatoto

    (@andreatoto)


    Good morning, for two days now when I click on “edit” an article or a page after creating them from the dashboard, instead of the Gutenberg interface a completely blank page opens and I am unable to make any changes. However, if I open the source I see the code of the page. Can you give me some clarification?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Bas

    (@basz85)

    This looks like I had/have the same experience when I updated my websites from WordPress Core from 6.3.2 to version 6.4.1 (also with v6.4). By default I′m using Block Editor (not Gutenberg plugin). But when I want to make a new page or post or want editing a page or post, this remains blanco and won′t load. I tested on different online platforms with different setups (servers).

    The strange thing is, when I download and install Gutenberg plugin it resolved my problem and now can a make and edit page(s) and or posts.

    Are you using built-in Block Editor or the plugin Gutenberg?

    You can always downgrade to version 6.3.2 (downgrade only the wp-includes, wp-admin and the individual files.

    Attention: Keep other files wp-config.php and wp-content intact!!

    At this moment there′s a security vulnerability with the Gutenberg plugin = all versions (5.4 of 10 – so it′s medium). A security tool notify me just a few moments ago.

    Kind regards,

    Bas

    Moderator jordesign

    (@jordesign)

    Hi @andreatoto – that definitely sounds frustrating. @basz85’s suggestion of making sure everything is up to date is a good one.

    It’s also possible this may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install and activate “Health Check”: https://www.ads-software.com/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, <strong>without affecting normal visitors to your site</strong>. This allows you to test for various compatibility issues.

    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

    Bas

    (@basz85)

    I want to follow up that this frustrating issue is gone (after I deactivate the Gutenberg plugin (beta)). When I want to editing a page or post, the Block Editor will now load and it works good and I can use it again like before v6.4(.1). Don′t know why it′s now gone. I did the troubleshooting, but at my end I can′t find any information why it won′t load.

    Download and use the Gutenberg plugin for awhile – even it′s a beta (also with the security vulnerability from all versions of Gutenberg plugin).

    But first, I would you advise to troubleshoot this Block Editor issue by the advise/suggestion from @jordesign. Maybe you find it why it didn′t load.

    Tbh, my suggestion is not a good one.

    Kind regards,

    Bas

    Thread Starter andreatoto

    (@andreatoto)

    Thanks everyone for the help and replies. I tried deactivating all plugins but the problem persists.

    I use ASTRA as a theme.

    For now I seem to have solved the problem by installing and using the Classic Editor, some functions like the summary one don’t seem to be there, so I’ll have to investigate further and I’ll follow your advice.

    Thanks again everybody

Viewing 4 replies - 1 through 4 (of 4 total)
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