problem with installation a new template

  • Resolved Maria2013

    (@maria2013)


    11 years ago

    I bought a new template at themeforest.net.
    I login to WP and uploadet the new template, it said:
    unpacket the files
    installing the theme
    the theme is installed
    I could then press preview, activate, back to the themesite.
    I press activate. I then came in to the site active-copenhagen.dk/wordpress/ where i in the topbar can see the buttons – Masterkey setting, active copenhagen, new, performance and the log out.

    But i cant do anything, if i press any buttons, it just go in to a blank site, i cant go in to the dashboard, so i cant chance the theme.

    I uploadet the zip file without unpacking the file, maybe thats the problem, but i dont know how to go back.

    The template it Jupiter, and im pretty sure its the neweste wordpress version.

    Its the first time i login to the site, so there is nothing on the homepage yet.

    Hope you can help me.

Viewing 1 replies (of 1 total)
  • esmi

    (@esmi)

    I’m sorry but as you are using a commercial theme, you need to seek support from the theme’s developer/vendor. We do not support commercial products here.

Viewing 1 replies (of 1 total)
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