Problem with loading products after last update

  • Good Morning,
    I have been using this plug-in since I started with my e-commerce webpage and everything was working properly until the last update.

    I updated the plug-in yesterday and as a result, non of my products would load. They would just idle.

    I contacted my service provider and after several attempts to solve this issue, we concluded that it was plug-in related.
    After deactivating this plug-in, everything worked as before. Now I’m not using this plug-in, it’s deactivated.

    What is the issue with the lasted version that caused my products not to load?

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Pacotole

    (@pacotole)

    Hi @delexterior.

    WAme 3.0 has a big code rewrite. In our tests with WooCommerce we haven’t found errors but there may be some hidden problem.

    Please, can you give us more information? Your shop url? WooCommerce version? Is the problem on the shop page? On the tag or category pages? Does any php error?

    Thanks and sorry for the inconvenience.

    Thread Starter delexterior

    (@delexterior)

    Hello @pacotole,

    I appreciate you response…

    My url is: https://delexterior.store/
    WooCommerce version: 3.7.0

    The problem is NOT on the shop page. It’s only when you click on the individual item that takes you to that product. It would just idle…
    To be honest, I never checked on the tags but the category pages would load fine.
    I never received any php errors…

    As of earlier this morning, I deactivated WAme so everything is working properly.

    Regards,

    Thread Starter delexterior

    (@delexterior)

    Good morning,

    I tried to use the plug-in again and it’s still giving me the same problem.

    Just curious if it’s something you are trying to correct. I really did like this plug-in when it was working properly in the last version.

    Regards,

    Plugin Author Pacotole

    (@pacotole)

    Hello,

    Sorry, we couldn’t reproduce the error you are telling us and I would need more info about error… other plugins, if it’s a php or javascript problem. (If you want to share more delicate info, please contact me at pacotole[at]crea[dot]me)

    At the moment you can manually downgrade to version V2.3 of WAme https://downloads.www.ads-software.com/plugin/creame-whatsapp-me.2.3.3.zip

Viewing 4 replies - 1 through 4 (of 4 total)
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