Problem with Mac OS 10.8 and 1and1 host

  • My colleagues and I have been having trouble accessing the dashboard on our sites hosted at 1and1 with Mac OS 10.8 and above. With OS 10.7, everything works fine. With 10.8+, we get a message that says “Service Temporarily Unavailable: The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.”

    No matter how many times we try, we cannot get through. This has happened on several Macs running 10.8+.

    This doesn’t happen with WordPress sites on any other host that I use.

    I can still access the control panel running Windows 7 via VMWare Fusion, but not all of us have Fusion and I’d prefer not to work in Windows.

    Has anyone else had this problem and what did you do about it? Thanks in advance for any answers.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Best is to call the customer care and give them all the information:
    – Which url
    – When exactly you tried
    – Your ip: https://www.whatsmyip.org/

    And ask them to create a ticket for IT OPS. Say that that modsecurity has problems for your site. The only solution I can give you now is to try out different browsers.

    Thread Starter GLHQ

    (@glhq)

    Thanks very much for your answer Marko. I’ve been dealing with 1and1 tech support; they also asked me for the IP address but I’m on the road so haven’t been able to respond.

    I’ve tried out four different browsers for Mac and get the same problem.

    I will pass along that tip re. modsecurity and will post the result here.

Viewing 2 replies - 1 through 2 (of 2 total)
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