• Hi everybody

    first of all, many thanks and congrats for the great work done on the Crowdfunding plugin.

    For you to better understand the following question, I must tell that I’m currently working on creating a website including a crowdfunding Platform, powered by the Crowdpress WP theme by Scheetz Designs, powered itself by EDD and your great Crowdfunding plugin.

    Here’s my question as I just purchased and installed the Manual Purchases extension for EDD:

    – manually adding a new payment to the payment history works just fine

    – BUT: such a manual payment (which I link to a project) is not counted in the current pledge amount / progress bar / funded percentage

    Any idea why and how I can fix this or where it could come from?

    I just asked to Pippin from EDD who told me a bug about it had been corrected with the 1.8.1 update of Crowdfunding but as you can see that’s the version I run and I still have that problem.

    I just asked that same question to Justin who develops the Crowdpress theme and he’d be interested in knowing if it could be an issue with the theme itself, as perhaps it’s something he needs to add support for.

    One last thing that maybe could help solving it: as I’m just developing the website, there’s no Paypal Account or any payment gateway connected to that site by now … it’s one of my next steps. That’s also why I just purchased the manual purchases plugin, in addition to the fact it will be very helpful to include manual payments or checks in the future of my project. Can it explain something?

    Thanks a lot in advance and thanks again for your work, cheers

    emilien

    https://www.ads-software.com/plugins/appthemer-crowdfunding/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter emiliengerbois

    (@emiliengerbois)

    I was wrong: you couldn’t see the plugins versions so here they are:
    EDD 1.9.5
    EDD Manual Purchases 1.8
    Crowdfunding 1.8.1

    Thxs a lot ??

    Thread Starter emiliengerbois

    (@emiliengerbois)

    Hi again,

    As you know I discussed that issue with Pippin Williamson (EDD) and Justin Scheetz (CrowdPress theme) and from the last messages I got, according to Pippin, it’s more likely the problem comes with the Crowdfunding plugin than from the CrowdPress Theme, as there were some bugs about it recently I guess. What do you guys think? Can you help us to better understand that bug and solve it I hope?

    In my case there’s no emergency as long as it finally works. I well understand that’s complicated to make four different elements (plugins and theme from 3 different teams) working together seamlessly, but I guess it could be a real problem for platforms that would be live already and that could need to add some funds manually. I’m not sure I can help further but if I can I’m at your disposal.

    Many thanks for your great work and your answers,
    emilien

    Thread Starter emiliengerbois

    (@emiliengerbois)

    Hi Astoundify’s team,
    I hope everything’s fine for you,
    I’m just posting this message to keep my problem updated (it’s not solved until now).

    I’m wondering why you didn’t answer yet, since I asked for help almost a week ago, but I’m sure there’s a good reason for this, as everybody’s on the same page saying you’re a really serious team which does a pretty amazing work.

    We didn’t succeed solving the problem with Pippin Williamson and Justin Scheetz so we do need your help whenever you can have a look.

    Again, I’m not personally in a hurry. There no true emergency to have a solution today and I understand those things can need some time. If I’m alone having that problem that’s fine, anyway if you can just have a look or confirm you did see that topic I’d appreciate it.

    Thank you in advance and have a nice day,
    Emilien

    Thread Starter emiliengerbois

    (@emiliengerbois)

    Hi everybody,
    for those who could some day need some answers on that topic,
    I keep this ticket updated from the answers I can have on different others forums such as the EDD one and the CrowdPress one.

    After an answer from Spencer (Astoundify) I tried a Github update and here’s what I sent to him after trying.

    <<—- Hi Spencer and many thanks for your message, sorry I’m a little late in my answer.

    I tried installing your zip file instead of the 1.8.1 version and I could notice two things:

    – adding a manual purchase in the payment history seems to work fine now, from what I can see on the home page’s progress bars

    But another problem comes:
    – I can’t access any campaign since I uploaded, I get a “Page not found” error when trying to access the following links:
    – mywebsite.com/campaigns
    – mywebsite.com/campaigns/category/category-1
    – mywebsite.com/campaigns/project-1
    – …

    I tried removing the “develop” version and reinstalling the 1.8.1 one and it didn’t solve that new problem.
    Do you think it could come from the update ? the way I updated ? the Crowdpress theme ? another plugin I could have installed on the network as I worked on others sites for some time and just came back to that one this morning ?

    To explain my site’s structure (in case it could be useful):
    – I work on a six sites wordpress multisite platform using the Elegant Themes Divi theme most of the time.
    – those different sites have many purposes (showcase/portfolio, e-commerce, crowdfunding, social network …)
    – The crowdfunding site comes on a sub site powered by the CrowdPress theme which uses your great plugin and the great too EDD ones.

    On that topic, I keep 3 forums in the loop: the EDD one, that www.ads-software.com support one and the CrowdPress theme’s one.

    Thank you again and have a nice day,
    Emilien —->>

    Thread Starter emiliengerbois

    (@emiliengerbois)

    Hi again, last problem just solved by simply renewing the permalinks …

Viewing 5 replies - 1 through 5 (of 5 total)
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