Problem with menus

Hi Arutha

Thanks for reaching out.

If you open the console you’ll see a theme-related JavaScript error. https://www.ads-software.com/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. You could perhaps try a plugin conflict test to see if you can find the cause. Temporarily deactivate all plugins not authored by SiteOrigin and see if the issue resolves.

Hi Andrew!

Now I believe that it is a theme problem, as the message says:
Uncaught TypeError: e is null
setupMobileItemAnimations https://cemap-interludium.org.br/wp-content/themes/customify/assets/js/theme.min.js?ver=0.3.6:1
init https://cemap-interludium.org.br/wp-content/themes/customify/assets/js/theme.min.js?ver=0.3.6:1
e https://cemap-interludium.org.br/wp-content/themes/customify/assets/js/theme.min.js?ver=0.3.6:1
<anonymous> https://cemap-interludium.org.br/wp-content/themes/customify/assets/js/theme.min.js?ver=0.3.6:1
<anonymous> https://cemap-interludium.org.br/wp-content/themes/customify/assets/js/theme.min.js?ver=0.3.6:1
theme.min.js:1:6288

Sent a question to the theme author, but will try deactivating plugins and so on as soon as I can!

cheers!

Thanks for checking. Hopefully, the theme author can help resolve the error.

Hi Andrew!
It’s very strange to have two open topics at the same time (lol). But as they are about different things, I believe it’s the right way.
Well, I asked the theme author and he didn’t give me a workable solution, he suggested not hiding the main header of the site. I don’t want to have two headers! So we are talking yet.
BUT, as it happens, the java error doesn’t look to be related with the menus. Because the java error is present on my local staging site, but there the menus are ok, horizontal.
Can it be a PHP problem? My live site is on PHP 7.4.16 and my staging one is on PHP 7.3.5.
I used the Health Check & Troubleshooting to deactivate themes and plugins on the live site. With only pagebuilder active the menus are always in a vertical list, with my theme and with twenty-twenty.
It’s a mystery!

Hi Arutha

> Can it be a PHP problem? My live site is on PHP 7.4.16 and my staging one is on PHP 7.3.5.

It’s unlikely PHP versions are involved in something like this. You can switch PHP versions using your localhost server to check.

Do you know where the menu styling is meant to be originating from? You can inspect the menu (Right click > Inspect element) in your localhost version to check where the styles are being loaded from.

Hi Andrew!

Ok, inspect element says style.min.css. (I’m in firefox). I just created a new menu on Appearance>>Menus, then went to the page and added a menu widget there. It worked perfectly for a long time (the second page was created more than a year ago), and I don’t know when it started to misbehave.
Anyway, the main menu of the site says class “primary-menu-ul menu nav-menu”
and in this page it is class “menu” only

I’m not sure if it is the pandemic or the lack of sleep, but it is becoming more and more disheartening. Because now the inspect element shows element overflow on body and on some lines.
I’m afraid I did something horrible at some time without noticing. Maybe I should go back and examine everything.
Or maybe I should get some sleep first. Things can’t be so awful!
thanks for the patience!

Thanks for the update ??

You’d need to check the file path of the stylesheet. If it’s a theme stylesheet, please, reach out to theme support, they can let you know why styling isn’t applied to the widget.

The class differences between the main menu and the menu widget output are expected.

I’m not sure about overflow, that can be a single element causing that perhaps.