Problem with Minicart Menu after updating

  • Resolved mywebdesign

    (@mhwebdesign)


    4 years, 10 months ago

    Hi Brainstorm Force team and everyone else,

    I have a bit of a problem which after 2 hrs tearing my hair out I need help with.

    Recently upgraded to latest Astra theme (we own an Astra Pro license), and noticed a problem with the minicart menu on main screen immediately after updating.

    View post on imgur.com

    As you can see, after updating the background and text colour of the minicart menu are both white.

    Previously this was black text on a white background.

    We run a child theme which has out customisation in it, and there was no additional css added under WordPress Customiser.

    I’ve spent 2 hours trying to figure it out and getting absolutely nowhere. I suspect custom CSS forcing the correct div/class might do the trick, but I’ve no idea what class that is, or why it would have changed. It’s certainly not something we have set, so was on defaults.

    Please help because it’s somewhat of a major issue for customers.

    Thank you!

Viewing 15 replies - 1 through 15 (of 19 total)

  • Hi @mhwebdesign ,

    It seems strange! Would you mind creating a support ticket so that we can have a proper look at your issue?

    Regards,
    Deepak

    Thread Starter mywebdesign

    (@mhwebdesign)

    Hi Deepak,

    I have submitted a ticket to Pro Support just then.

    Regards,

    Mitch

    Thread Starter mywebdesign

    (@mhwebdesign)

    Hi Deepak,

    It’s been over 3 days now and I’m yet to hear back from your support team, despite my client having an Astra Pro license.

    Can someone please look into this and sort it out as their clients are starting to complain about “not being able to see their cart”, causing them to potentially lose sales.

    Look forward to a resolution.

    Regards,

    Mitch

    Hello @mhwebdesign

    Apologies for the inconvenience!

    We did respond to your ticket, but we were getting an error since the ticket was opened while reaching your email ID.

    Now, we tried again on this email ID extension – net.au and we could send now.

    Do reach out to us on the ticket if you have any further queries or concerns.

    Regards,
    Suman

    Thread Starter mywebdesign

    (@mhwebdesign)

    Hi Suman,

    Just to confirm you have the correct email address as Priya has contacted me in order to troubleshoot this issue.

    Thread Starter mywebdesign

    (@mhwebdesign)

    To anyone else having this problem, Priya from Team Brainstorm Force has managed to resolve it for me.

    Why the issue occurs I’m not 100% sure, but we use the Astra Pro Cart Widget for Woocommerce.

    It appears that during the latest Astra upgrade something has caused the cart dropdown background AND text to default to the same colour as the menu.

    As such, white menu text, white background colour on dropdowns.

    With the below code (courtesy of Priya) it’s resolved the issue for us.

    Please note this may not apply to everyone, is to be put in custom CSS area (or child theme style.css), and may only work for those with Astra Pro using the Woocommerce Cart Widget on menu.

    .widget_shopping_cart_content a,ul,p{
color:#000000 !important;
}
.widget_shopping_cart_content a:hover, .widget_shopping_cart_content li:hover, .widget_shopping_cart_content p:hover{
color:#ff0000 !important;
}
.woocommerce-mini-cart__buttons .button.wc-forward, .woocommerce-mini-cart__buttons .button.checkout.wc-forward {
color:#ffa500 !important;
background-color : #ffc0cb !important;
}
.woocommerce-mini-cart__buttons .button.wc-forward:hover, .woocommerce-mini-cart__buttons .button.checkout.wc-forward:hover {
color:#ff0000 !important;
background-color : #029de0 !important;
}

    Thanks for your assistance in resolving this issue.

    • This reply was modified 4 years, 10 months ago by mywebdesign.
    Thread Starter mywebdesign

    (@mhwebdesign)

    CORRECTION:

    After investigation it hasn’t fully resolved the issue.

    Using “.widget_shopping_cart_content a,ul,p{” if you use the “,p” it will change the default font colour for all paragraphs on the page.

    Also doesn’t fix the issue on the default WooCommerce page.

    Still looking into myself.

    • This reply was modified 4 years, 10 months ago by mywebdesign.
    Thread Starter mywebdesign

    (@mhwebdesign)

    RESOLVED.

    Have just fixed up the code myself and the following code now works 100% of the time regardless the page it is on.

    /* AstraPro Woocommerce Cart in widget dropdown menu custom colours */
.widget_shopping_cart_content a,ul {color:#000000 !important;}
.woocommerce-mini-cart__total {color:#000000 !important;}
.woocommerce-Price-amount {color:#000000 !important;}
.woocommerce-mini-cart__empty-message {color:#011f3a !important;}
.woocommerce-mini-cart__buttons .button.wc-forward, .woocommerce-mini-cart__buttons .button.checkout.wc-forward {color:#ffffff !important;background-color : #011f3a !important;}
.woocommerce-mini-cart__buttons .button.wc-forward:hover, .woocommerce-mini-cart__buttons .button.checkout.wc-forward:hover {color:#ffffff !important;background-color : #029de0 !important;}

    Hello @mhwebdesign

    So glad to hear that the issue has been fixed and that our support has been helpful. ??

    Do let us know if there is anything else we can help you with.

    Regards,
    Suman

    this is scary im new to astra pro and to have something like this happen from just upgrading makes me nervous about using any of their products on a live site how can you have such a basic part of their theme break shows a serious lack of QC testing before releasing a new version thank you so much for this fix though why they haven’t released a fix themselves not sure

    Thread Starter mywebdesign

    (@mhwebdesign)

    Don’t let it put you off ds123.

    Astra Pro is still definitely worth the money and works very well.

    This is just a bit of an annoying bug, possibly caused by a typo or overwriting of a default colour.

    I’ve seen far worse out there from far bigger companies that should know better (and charge a LOT more for their software). Not talking about Microsoft there.

    Hello @ds123

    You don’t have to worry!

    We have your back, and we are always available to help you out. ??

    Regards,
    Suman

    You will get help from support surely check it..

    • This reply was modified 4 years, 10 months ago by embroider88.

    Hello – I just had the same issue and this fixed it. Lost most all the colour in my mini-cart. Not sure if this happened with WP update as it was looking fine when I was using the settings from an imported theme. However once, I started customizing the colors ( buttons?) did things go wonky.

    Hello @buddylove72

    Glad that the issue could be fixed.

    Do reach out to us through our Support Portal if you need further help.

    Regards,
    Suman

Viewing 15 replies - 1 through 15 (of 19 total)
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