Problem with multiple variations of same color
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I’ve encountered a problem with variations.
My company makes custom rugs and our color options run into the thousands. In order for clients to find rugs by color, we’ve reduced the color selection to 25 major color families.
What I’ve discovered is that when I have a parent design with numerous variations to show, often I will have multiples of a color family, like Blue, but their real colors range from powder blue to royal blue to navy blue and everything in between.
If I have two variations that are Blue and one that is Green, only two variations show up in the Product Detail (parent) view – Blue and Green. I need to be able to show all variations – two Blue and one Green. I thought variations all had their own SKU or Product ID so they are individual items. But they’re not showing individually because they contain the same color attribute. How can this be accomplished?
Many thanks in advance.
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Hi there,
Thanks for the screenshots and system status.
WooCommerce core doesn’t display thumbnails for variable products on the shop or search page. This is what a variable product looks like in Storefront:
Again, note that only two variations show even though there are three
This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:
- Disable all plugins except for WooCommerce
- Go to the product page and check how many variations are displayed
If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.
Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
You can find a more detailed explanation on how to do a conflict test here:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Once you find the culprit please reach out to the developer of that plugin(s) so they can better assist you and fix the issue.
Cheers.
Hi @banacan99
I created a new variable product: Test T-Shirt; with four variations: Blue, Red, Green, Blue. Color is the only attribute.
Can you please share a screenshot of the Attributes tab here?
I replicated this on my test site, and I can only add one (1) unique value for each attribute. Tried to add two (2) Blue but the system deletes them instead.
Image Link: https://snipboard.io/rzfN3b.jpg
Furthermore, what you input on the values textbox is what you will see on the products page only, hence, you are only seeing three (3) variations on your page here.
What worked for me is to create a custom product attribute wherein the values will be inputted instead like this:
Image Link: https://snipboard.io/MJv0Fs.jpg
On the product page, the variations will be displayed as it is:
Image Link: https://snipboard.io/oIeUWT.jpg
On the other hand, you might want to check these plugins if it meet your requirements as well:
– Products By Attributes & Variations for WooCommerce
– Variation Swatches and PhotosHope this helps!
Thanks for your reply.
My Attributes tab looks just like yours. I am also not able to add two Blue colors. But that’s really not the point. I’m not trying to add two Blues, but instead two different Blue variations – which is what I have done. But only one Blue variation ever shows.
I also tried your alternate approach and it doesn’t work either. In this image you will see that the color options in the dropdown still only show three colors: Blue, Green and Red, even though they show Blue, Green, Red, Blue in the Additional Info section.
The problem continues to be that even though there are two Blue variations defined under the parent product, only one shows. That’s the essence of the problem. This product has four variations #532 (blue), #533 (green), #534 (red) and #535 (blue). Each with its own ID, but only three of the four ever show. Heck, I could define 3 or 4 or 5 or 20 blue variations, but only one will show. That’s the problem. Why won’t WooCommerce show all of the variations regardless of color? Isn’t that the point of Variations?
Would either of the two plugins you suggested help in this situation? Would they show all four variations including two Blue variations?
Hi @banacan99
I understand how frustrating this can be.
I checked our documentation page about Product Attributes and this is what I found:
These attributes can then be used to make a distinction between different variations.
Hence, no matter how many attributes of the same name you create, they will be treated as one attribute when you use them to create variations for your Variable Products.
The simplest solution would be to create distinct values for your attributes, like for example: Aqua Blue, Navy Blue, Powder Blue, Blue #1 , Blue #2, Blue #3, etc.
Otherwise, should you wish to require customization to do it, we have our developer resources portal that can help you get going, so I would recommend you to check it further from the WooCommerce Developer Resources Portal.
You can also visit the WooCommerce Community Forum, the WooCommerce FB group, or the
#developerschannel of our Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, too.Another option is to check our customizations page to hire an expert that can create a custom solution for you: https://woocommerce.com/experts/
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