Problem with my 2FA

  • Resolved Anonymous User 15202994

    (@anonymized-15202994)


    1 year, 9 months ago

    On my website, I use the All-In-One Security & Firewall plugin and I installed 2FA (two-factor authentication) for my account. But now something went wrong with my authenticator app on my phone, so I lost my codes. Because of that, I’m not able to login on my own website anymore. How can I resolve this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support aporter

    (@aporter)

    Hi,

    You can add the following define to your wp-config.php:

    define(‘TWO_FACTOR_DISABLE’, true);

    This will disable TFA, you can then login and add it back to your authenticator app.

    If you copy and past the code make sure the ‘ are correct when you paste them, sometimes they get changed when copy and pasting from here.

    Best Wishes,

    Ashley

    Thread Starter Anonymous User 15202994

    (@anonymized-15202994)

    Thank you very much, the problem is solved! I’m able to login again.

Viewing 2 replies - 1 through 2 (of 2 total)
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